Address: Providence Hill, Bursledon, Southampton SO31 8DW, United Kingdom
Phone: +442380403500
Rating: 4.5
based on 127 reviews.
Food Quality
Pros:
"Rump steak was delicious and cooked to perfection."
"The food is always excellent (especially the crème brûlée!)"
"We both had steak and the presentation was perfect! Both were cooked exactly to our liking and tasted really good!"
"The steak was great, obviously, but the lobster wasn't as sweet and succulent as you'd expect!"
"If you're looking for a good steak look no further. Really good cuts of meat. Cooked to perfection."
"Steak cooked exactly the way I liked and was tender."
"Food was very nice. One of my fillet was under done. M/R it was rare. The lettuce option was to us a complete waste of food."
"Meat was well cooked and tasty but overpriced. Mac & Cheese was very bland and tasted like the tinned mac & Cheese."
Cons:
"When we finally got our meals close to 14.00 the steak was mostly all gristle and fat unable to eat it."
"The filet steak was seasoned well and cooked to our liking although it was slightly underdone rare vs medium rare (5oz)."
"Starter mix ups but resolved quickly 2) coleslaw had no sauce."
"Unfortunately The quality of the steak this time was not up to your usual standards and was very tough with un-rendered fat."
"The steak was OK, but not cooked enough, probably another few minutes would have done it."
"The T bone for main and was not medium rare."
"The Turkey roast was awful the veg was hard the potatoes were like aunt Bessie's and the stuffing was just mixed and rolled and put on plate."
"The steaks are usually very lean and melt in your mouth. Went tonight for our Anniversary and my wife and I shared the butcher's board. The rump was full of fat and gristle and the fillet was tough."
Service Quality
Pros:
"The service was excellent. Highly recommended 👌"
"The lady who served us always had a smile on her face and was always happy to help."
"Their attentiveness and genuine passion for providing excellent service were evident throughout the entire dining experience."
"Our waitress was fantastic and friendly and lovely."
"The staff at Miller & Carter were outstanding."
"Service was perfect, from Start to finish. My steak was a bit chewy, told the waiter, he said was overcooked, so no question asked, changed it straight away."
"Service was very good, quick and attentive."
"Very well presented and the service was very quick, unsure on the lad's name but he was well presented quick with the orders."
Cons:
"Visited on Boxing day for the fixed menu. Really wouldn't waste my money again booked in for 12.30, seated at 12.30 finally someone took our order at 13.00 for drinks and meals."
"Service was very good, quick and attentive. However the setting was very poor."
"My family are here recently and after previous good visits the place has now gone downhill. The staff also seem to forget about your deposit paid and need asking for them to remove it from the bill."
"I'm a fan of Miller and Carter. You know what you are getting. Good steak, great service with plenty of parking. There were plenty of tables. Please spread people out."
"The waitress had to many tables and was rushing all night long, due to this she did not give a good service."
"Main meal took over a hour before it came out. Was going to stay for pudding but considering we were left waiting for drinks and main meal we couldn't be bothered to wait any longer for pudding."
"Despite having a reservation, we had to wait half an hour for our table."
"On a very busy evening our table wasn't quite ready (though this was compensated for) there was a mix up with one order (the other 5 were fine) and this was changed and again compensated for."
Ambiance and Cleanliness
Pros:
"The atmosphere was beautiful, it's very cosy and most importantly clean!"
"Been to other Miller and Carter in Sussex, this one layout is different, dining areas are split into a few smaller sections, and looks like there are more privacy and space between tables."
"The whole atmosphere was amazing, the food was perfect, and our server Dan just topped off the entire experience with his energy and how friendly he was."
"The atmosphere is busy but also relaxed."
"Also very good with my kids. Complements to the chefs as well."
"The actual inside was really nice with a good atmosphere."
"The atmosphere was faultless, easy to park, immediate welcome greeting and taken to our table."
"On arrival, I was very impressed with the cleanliness of the exterior, being as it's near a main traffic hot spot."
Cons:
"However the setting was very poor, the carpets were dirty as was the actual seat I was sat in, there were copious number of stains on the fabric chair and the table lamp etc on table were covered in splashes of food/drink."
"The table my wife and I were seated at was so poorly cleaned (over a long period of time) that the salt and pepper shakers were literally stuck to the table."
"Broken seats etc...the toilets. Broken seats etc. The staff were excellent. The atmosphere is great."
"However, we were given a table in an area which was really crowded."
"The table we ended up with was not in a good location and was a bit too small for food and drinks to fit on easily."
"The restaurant looked run down and had no money spent on it. There were glasses laying around in window seals and then moved back to tables."
"Very smart restaurant with very helpful staff. Expected the food to be special especially as it was generally quite expensive, however although it was good it wasn't great."
"Last visited about nine months ago have never had any issues but on this visit I was shocked how the standard of cleanliness of the place had become the toilets were not clean and smelt the tables were not clean and the hole place looked tired."