Miller & Carter Bristol City Centre Reviews Summary

Food Quality

Pros:

• "The food & presentation was excellent."
• "I always have a steak and it was cooked perfectly."
• "The food was not up to expectations, however the sides were nice."
• "My food was more than great."
• "Food arrived quickly and the steaks were cooked to our exact liking, tasted fantastic."
• "Hands down the best fillet steak I’ve ever eaten, cooked to absolute perfection."
• "First time at Miller & Carter (Bristol City Centre) and the food was amazing."
• "The food was lovely, brilliant steak and salmon."

Cons:

• "The food was not up to expectations. My steak was cooked rare rather than medium rare."
• "My partner's chips were cold with his chicken."
• "Food was brilliant, but let down by the service."
• "Table for 6, service initially was good, but after the mains were ordered service just dropped off."
• "Our steak was overdone, they literally took both our meals and replaced them."
• "The food was lovely, but the salad was just a quarter slice of lettuce with dressing."
• "The starters came shortly afterwards, the hot cheese souffle had started to go cold."
• "My rump steak was perfectly cooked to my medium-rare specification and the accompanying elements extremely tasty."

Service Quality

Pros:

• "The highlight of my visit was the service from Lily. She was polite, friendly, attentive, knowledgeable of the menu."
• "Our server Victor was amazing. It seemed like a busy service but he kept mostly on top of us and our needs."
• "Victor is THE best serviceman any company can have. His customer service is superb."
• "Staff were very friendly and our server Logan was really informative and helpful."
• "Our server James made our meal more enjoyable with his knowledge top class server."
• "We were served by Olivia/Liv and they couldn’t have been more helpful, was knowledgeable about the food menu."
• "Cannot thank Izzy enough for how amazing she was, a truly lovely girl who made mine and my boyfriend's anniversary the most special night!"
• "Victor was our Meat Expert and tailored our order to perfection taking notes of all our dietary requirements."

Cons:

• "We would’ve liked another drink but only got one as we weren’t offered more but we should’ve just asked."
• "Table for 6, service initially was good, but after the mains were ordered service just dropped off."
• "The service was not great, they seemed happy to serve dessert leaving salad dishes and plates from the main course."
• "Don't worry too much about the dress code because we saw quite a few people arrive wearing sports tops."
• "Very busy and atmosphere a little chaotic because of this."
• "Our waiter did struggle to understand English and was unable to read a voucher we had for a free wine or non alcoholic cocktail."
• "The service from Victor was incredible, it was amazing."
• "Visited today for a work lunch. After ordering our meals didn't take much time at all to come out."

Ambiance and Decor

Pros:

• "The restaurant itself is absolutely beautiful, the decor is so classy but not pretentious."
• "The atmosphere is soothing and elegant."
• "The atmosphere and decor were very nice."
• "Beautiful restaurant, we didn't realise how big it was until we went to find the toilets!"
• "What a wonderful evening. The entrance is gorgeous and a lovely feel to the building."
• "Beautiful settings within the city, staff were brilliant and very attentive."
• "Fantastic service and food. Came out for our 1st meal after lockdown. Couldn't have it had it any better even if limited space and food."
• "The atmosphere and food was absolutely stunning."

Cons:

• "Very busy and atmosphere a little chaotic because of this."
• "People who had booked for 8:30 were still waiting to be seated at 9:15."
• "Service a little rushed and not very helpful and pretty abrupt."
• "It took over an hour for the food to arrive and my rare steak was medium at best."
• "The ‘steak expert’ was chaotic and took our order while balancing a tray of dirty glasses in one hand and got it all wrong."
• "We were shown to our table and asked if we wanted to order drinks, the bottle of wine my wife and daughter asked for had sold out."
• "You have calm popular music playing in the restaurant alongside hip hop and rap in the kitchen which overpowers."
• "We arrived on time but queued for 15 minutes to be seated at our reserved table, and weren't offered any drinks until our canapes arrived."