Smile Solutions Reviews Summary

Clinic Environment

Pros:

• "The clinic is clean and the team are lovely."
• "The practice is immaculate and all of the staff make you feel welcome."
• "The practise is exceptionally clean, limitless attention to detail from the aquarium in the waiting area to the 5 stars toilets and strawberry lip balm to lubricate patient lips."

Cons:

Staff Professionalism and Friendliness

Pros:

• "The team at Smile Solutions are absolutely brilliant!"
• "The whole team at Smile Solutions & i as always look forward to visiting again."
• "The three staff that attended my mother were totally amazing with their approach- which was personal and absolutely professional."

Cons:

Dental Services Quality

Pros:

• "Every procedure being explained in detail with example pictures shown before any treatment."
• "The quality of service and attention to detail and Smile Solutions is second to none."

Cons:

• "I also had to re-do their work on more than one occasion."

Customer Experience

Pros:

• "It's been about 3 months since I've completed the process and the confidence it has given me cannot be understated."
• "They value and respect your time and your satisfaction."

Cons:

Dental Treatment Results

Pros:

• "I'm like a new person. I can now now smile with confidence as opposed to hiding my damaged teeth."
• "I now have a set of stunning ceramic veneers that have given me back the confidence I needed to be able to smile again."

Cons:

Cost and Transparency

Pros:

• "She also carefully made me affordable custom teeth whitening trays instead of selling me the more expensive laser option!"
• "I had my teeth surgery done very fast and at a very affordable and considerate price."

Cons:

• "Very good service, but the price is way too high, especially they don’t declare it clearly at the beginning."
• "After moving from Bristol 5 years ago, I've struggled to find a dentist in north London that I feel is good value for money."

Convenience and Scheduling

Pros:

• "However, the bookings process used by Smiles Solutions and their service delivery made me see a difference. It is quite easy and fast too."

Cons:

• "My only complaint is there was a slight delay in being seen but this was due to the thorough cleaning process between patients which I’m actually grateful for."
• "I needed to do a wisdom teeth extraction. We couldn't find a suitable date for me and for them, so I had to search for another place to the procedure."