Bayswater Dental Clinic - Emergency Dentist and Invisalign Braces London Reviews Summary

Clinic and Staff

Pros:

• "The clinic was clean, girls at the reception are lovely and well-maintained."
• "Professional and quick service with a top-class dentist."
• "The whole team are diligent, attentive and responsive."
• "The practice is clean and well kept."

Cons:

• "They gave me a refund. They would have liked me to cancel the review but I'm editing it instead."

Dental Treatments and Procedures

Pros:

• "I went for Gum contouring and the results are incredible."
• "I've had various treatments from x-rays to checkups to composite veneers, and I cannot fault anything."
• "Dr Vahid did a miraculous job of building up my broken front tooth with composite."
• "My smile looks transformed after clear braces for 9 months."

Cons:

• "It was a very painful experience with your dental hygienist for a deep clean - scale (and no) polish."

Emergency Services

Pros:

• "They handled my situation efficiently, effectively and with care."
• "Was seen the same day as my problem."
• "Came to this practice for emergency root canal due to severe pain...got me an appointment within 30 minutes."

Doctors and Dental Staff

Pros:

• "Dr. Vahid is incredibly knowledgeable and caring."
• "Dr Baloch is very relaxed in his approach, making you feel much more comfortable."
• "Dr Melanie Castelhano provided wonderful Invisalign treatment."
• "Katarzyna Niziolek...is very pleasant to deal with plus extremely professional and dedicated."
• "Dr Vahid Motahar...combines deep technical knowledge with great care."

Cons:

• "He didn't offer much useful advice."

Patient Experience

Pros:

• "I highly recommend this clinic for all your dental needs!"
• "I will definitely be returning. In fact, I look forward to returning."
• "I couldn't recommend Dr Baloch and the clinic more."
• "Would recommend this practice to any nervous patient."
• "Thank you so much again for treating me just as if I was a regular patient."

Cons:

• "I will not come back to your clinic because of this."

Communication and Customer Service

Pros:

• "Everything was clearly explained, all my options were discussed fully."
• "Their website is super easy to navigate and their doctors and staff were very friendly and helpful."
• "The dentist truly professional and explained all the issues to me perfectly well and in great detail."

Cons:

• "I was told to come back at my convenience to get my teeth polished whenever the hygienist could between other patients!"

Professionalism and Expertise of Dentists

Pros:

• "Dr Aitazaz A Baloch was very friendly and very professional with me."
• "Dr Habib did an excellent job and made the process painless."
• "Dr Vahid Motahar is by far the best dentist I ever had!"
• "Dr Brian Clarke is a first-rate professional, kind and highly accomplished dentist."
• "The doctor who treated me was professional, gentle and he shared with me every single step."
• "Dr Aitazaz made my root canal treatment very attentive and professional."

Customer Service

Pros:

• "I also really like all the very friendly receptionists and the hygienist who provided me great service."
• "The receptionist are always willing to help with a great customer service."
• "The Dr, his assistant and the receptionist were all friendly and professional."
• "The front desk staff was friendly and I could feel the positive environment in the clinic."

Cons:

• "I had to wait over an hour past my appointment time to see the dentist."

Overall Satisfaction

Pros:

• "This dental clinic is outstanding in every way, from the customer service to the high standard of dental work."
• "Satisfied with my dental work and how I was treated."
• "I'm so glad I found this place, finally a dental practice that cares about the patient and their needs."

Cons:

• "Unfortunate experience - I felt pressured to pay for services I wasn't convinced I needed."