"The host 'Martin' was outstanding, very informative and funny with it."
"Martin the master brewer was our guide on this adventure and was the star of the day!"
"Martin gave some brilliant personalised recommendations after asking a few questions about what I like about beer."
"Martin was fantastic and made the day very enjoyable."
"Had a brewery experience at their Southsea location and had a great time, Martin was fantastic."
"Sampled a brewery experience, which involved tasting ten 1/3rd pint samples of beers from the in-house brewery."
"We did the brewery experience day with the host Martin. He was passionate and knowledgeable about brewing beer."
"Had a brewery experience. Martin was brilliant, really knew his stuff, did an amazing job."
Cons:
"The sour beer was not my cup of tea though."
Food Quality and Variety
Pros:
"The service and quality of food was well above standard."
"Very impressed, it was very nice and tasty."
"Food was delicious and expertly prepared."
"Absolutely fantastic cannot fault them had the Southern Fried Chicken Burger it was perfect."
"The food was absolutely amazing, from the portion sizes to the flavours and textures, we were blown away."
"The cauliflower cheese is the best I've ever eaten."
"We sampled lots of beers during the day and had breakfast and lunch included, the double cheeseburger was great."
"Had the buttermilk chicken burger, was a very tasty burger, buffalo sauce was very tasty and the chicken was lovely and moist."
Cons:
"The only thing I would mention was that my chicken burger was a little overcooked, as the chicken breast was quite tough."
"Pulled chicken salad was awful. I was given the core/stems of the kos lettuce, at best a quarter of dry pulled chicken."
"The food was good, however for the price you pay It could be better and the menu could be a better selection and quality."
"The food was mostly good but carrot and parsnip were really hard."
"Food was OK. My drink was killed by too much cola and it still didn't taste better."
"The only one way system was up by the bar,people were walking in any door to get to the bar or the toilets. I have been here many times & have enjoyed it but I won't be coming back too soon until it is safe."
"The sweet potato fries that came out originally were burnt to a crisp so we had to send them back. Then the burger we ordered was absolutely inedible and dry as a bone."
"Good beers but service was awful, both starters and mains came out at the same time, taking them back wasn't offered straight away, not until we'd finished starters and our mains were cold but already started."
Service and Staff
Pros:
"Big thank you to Brewhouse and their staff. In particular Martin for an excellent day."
"Great atmosphere all round and staff were all friendly and served with a smile."
"Absolutely perfect example of staff. Very kind, friendly, and caring."
"The staff are always very happy to help and go above and beyond for you."
"Absolutely magnificent! Gorgeous location, largest beer garden in Hampshire, wonderfully friendly staff, well informed when it comes to craft beer."
"Sunday roast was excellent. Waitress was outstanding and couldn't do enough for us."
"My girlfriend bought me a brew day experience for Christmas 2020, sadly only recently used it. My friend Chris came along for the experience. Our brewer was Ollie who was a fantastic host and very attentive and informative."
"A delightful visit Saturday evening with friends and would recommend a visit to everyone we meet in future, great work guys and especially bar person Callum Martin who recommended drinks we are not familiar with such as icon instead of fosters plus he came outside on two occasions to check everything was all going smoothly and if anything else is required"
Cons:
"The place was pretty dead so was a big let down and we pretty much wanted to leave before our drinks had even arrived."
"No offer of refund or discount given when mentioned."
"I booked a table for 10 for a company night out. I assume the restaurant doesn't do table service as we sat there for an hour when I had to go and speak to the waiters who were not that interested."
"Food was good, service was on the poor side, no check back by the female waitress and she tried to walk off half way through taking our order and had to ask her to come back to finish taking it."
"We waited more than an hour for the food. The chef lost our ticket but no communication was given."
"I have been here twice.The first was in their opening week, staff were really helpful and food was great. Only small problem they had run out of the drink I wanted. The second visit they had run out of both the drink and the food I had chosen."
"Will not be back here in a hurry… Food was majorly delayed for everyone at the restaurant. Lack of communication with staff, had to go up to the waiter on 3 occasions to ask when the food would be served, if we could have more drinks and receive the bill. Food also arrived burnt !! And we still had to pay full price when the bill eventually arrived."
"We booked a table for a meal on the weekend. We waited more than an hour for the food. The chef lost our ticket but no communication was given."