Brewhouse & Kitchen - Bournemouth (The Triangle) Reviews Summary

Service and Staff

Pros:

• "Really kind and attentive staff."
• "Friendly and cool staff, great service."
• "Staff were lovely and for a decaf coffee they went to a lot of effort."
• "The staff were really helpful and nothing was too much trouble."
• "The staff and manager were really friendly as well and it was a great experience!"
• "Very friendly bar staff, helpful and able to explain all their custom ales."
• "Staff friendly but the order system by phone isn't great as you can't say how much Pepsi you want in your short."
• "Staff were friendly. Food was OK."

Cons:

• "Waiter managed to spill drinks on two separate occasions over myself and another guest."
• "The three members of staff were too busy eating food at the bar to even bother looking at us."
• "Unfortunately we arrived and the smell was sooooo bad we couldn't even stand around in there."
• "Son was going to treat us. Chicken was virtually inedible as it had clearly been overcooked or reheated."
• "We were very disappointed by the service and the food when we were here."
• "Booked for a birthday, waitress was friendly but after taking drink order we never saw her again."
• "Came for a beer waited 30 minutes at the bar, Bar staff wouldn't serve anyone who wasn't with one party."
• "Some of the draught beers were unavailable and the waitress lacked knowledge of the beer types available."

Food Quality

Pros:

• "Really delicious food at a good price."
• "Enjoyed a Bacon Cheese Burger, other half enjoyed the Gluten Free Hake."
• "Wow, the food is so tasty and presented lovely."
• "Love it!! Had my wedding reception here and I have not 1 complaint."
• "Fantastic Sunday roast, portion sizes are extremely large so make sure you're hungry."
• "The food was excellent as was the service."
• "Fantastic selection of beer. The roast dinner was high quality."
• "Enjoyed a amazing small plates of Pretzel, Nachos and Burnt ends."

Cons:

• "I had a chicken salad which was described with croutons and cheese. Both was missing on my salad."
• "Food was good but slightly underwhelming given the price."
• "The food was not good. Chicken burned and the bbq sauce was squirted on the top like a large poo on it."
• "We ordered gf beer and waited ages for our food. These were cold."
• "Toilets were very dirty. Paper everywhere."
• "Food unfortunately was poor, my wife and I got a focaccia sandwich and the bread was under cooked."
• "The food took a little while to arrive but was generally very good."
• "Only been once, so not 5 stars yet :) the food is wonderful and the beers are so good."

Atmosphere and Decor

Pros:

• "Beautiful ambience, plenty of seating and nice drinks."
• "Nice bar located on Poole Hill, decorated well throughout."
• "Lovely pub. Had an amazing Sunday roast."
• "A beautifully presented bar, gorgeous interiors and a perfect garden on a hot day."
• "The atmosphere alright."
• "Love this place and come here frequently, definitely worth going to if you’re in the triangle area."
• "Very cool. One of a few in the chain of gastro pubs. Food is good, service is good."
• "Nice atmosphere for bears and hanging out!"

Cons:

• "The place is amazing and the staff are nice but that’s where it ends, food is really horrible."
• "Beer and cider good, a nice selection kept and served well. But the food was awful."
• "Music was too loud, so was difficult to chat, some of the tables hadn't been wiped down after being cleared."
• "Unfortunately the soft drinks dispenser was not working properly upstairs and despite returning the drink after 1 sip no refund was offered."
• "The building and decor is lovely, unfortunately the soft drinks dispenser was not working properly upstairs."
• "Somewhat strange though that downstairs was a bar, music and party and upstairs was like a family place :)"
• "Great selection of beers and really interesting, lively decor. Drinks could have been cheaper."
• "Starter came after main course, Portugal pea rice had no peas!"