Brewhouse and Kitchen Reviews Summary

Service

Pros:

• "Friendly bar staff, great atmosphere."
• "The staff were incredible and it was good value for money."
• "The table service was great the young waitress couldn't be more helpful offering us tasters of ciders and answering any questions we had."
• "Delicious beers and the bar staff Jack and Keira made me feel welcome."
• "Special shout-out to Grant who went above and beyond to make me feel welcome."
• "Staff including the management are very friendly, caring and attentive towards their customers."
• "The waiting staff were very attentive and polite."

Cons:

• "We waited 55 mins from ordering to receiving our meals."
• "The staff were not exactly attentive and the table frequently had empty glasses which could have been refilled at greater profit to the company."
• "Awful service, we had to sit in the rain because we were told we needed to book a table even though we called earlier in the day and were told we would be able to get a table before 3."
• "Serving staff were complaining to each other because it was supposed to be their day off within earshot of customers."
• "The service here was just bad."
• "Service was quite poor, slow, no life."
• "Sadly the Sunday roast was very poor. Lacking taste and substance."

Food Quality

Pros:

• "The food was really good, the staff were incredible and it was good value for money."
• "Food very nice, good wine too."
• "The fries were absolutely delicious, the burger was good but not great."
• "The food was amazing, especially their burgers."
• "All the food was fresh, hot and tasty."
• "The food here is spot on and the beer is outstanding perfectly kept."
• "The food was very good."

Cons:

• "Nice looking place but beer & food a let down."
• "The chicken seamed dry to me maybe slightly over cooked."
• "The beef and mushroom pie was too dry and the presentation was terrible."
• "The chicken wings which were super hot but flavourless and the calamari which was like warm at best."
• "Food reads well but the actual meal is a let down."
• "Food was bad, beers were okay and the condiments tasted noticeably off."
• "Mains were average, although the chunky chips I had weren't fully cooked."

Atmosphere

Pros:

• "Also had a singer on, once we finished our roast we went to sit out in the courtyard area and she was amazing!"
• "The Atmosphere was brilliant."
• "The place has a really good atmosphere the place iß beautiful and cool."
• "Really great service and atmosphere."
• "It was very busy and the atmosphere was great."
• "Such a great pub. Lovely staff, nice atmosphere and right across from the train station for a pre-post train pint."
• "Stunning beer garden, great atmosphere."

Cons:

• "The loos were a mess too."
• "Very little in the way of promotion/suggestion of their 'home brews'."
• "My meal was completely inedible so I shared my partners."
• "The prawn skewers were minimal and the roasted tomatoes starter was a joke."
• "No atmosphere, disappointing food, shabby surroundings."
• "The beer can chicken was dry and stringy."
• "The venue is very small and despite being quaint and interesting."