WED2B Leicestershire (Hinckley) Reviews Summary

Category: Bridal shop Hinckley

Address: Unit 9, 14 Leicester Rd, Hinckley LE10 0QQ, United Kingdom

Phone: +441455247416

Rating: 4.7
based on 123 reviews.

Staff and Service

Pros:

  • "Both stores and all members of staff provided a friendly, personable and very helpful service."
  • "A lovely relaxed atmosphere and friendly, professional staff that put us all completely at ease."
  • "Every single member of staff made me feel comfortable and valued."
  • "Taelor-mae my stylist was amazing, very informative, friendly and helpful."
  • "The lovely Kayleigh was so helpful and managed to find the perfect dress."
  • "Very attentive to detail and required tastes, asks relevant questions and helps as much as possible."
  • "The lady helping me try on the dresses was absolutely lovely and really accommodating."

Cons:

  • "Just a shame the lady in the store wasn’t."
  • "I felt uncomfortable and out of place."
  • "Go somewhere else as they only care about earning commission."
  • "The lady that introduced herself as the manager was very rude, which tainted the experience."
  • "She continued to be quite snappy with us like I was inconveniencing her day."
  • "Little disappointed with assistance overall."
  • "However, there was a misunderstanding we came across with the manager, I would suggest you should never challenge your customer to run a successful business you should always put your customers at heart."

Dress Selection and Quality

Pros:

  • "We purchased a beautiful dress and veil that looked more expensive than it actually was."
  • "Fabulous selection of dresses, There is no pressure to buy, I would recommend WED2B to any one looking for that perfect dream dress."
  • "Dresses are incredible value for money but such high quality and stunning designs."
  • "What you'll find is beautiful spacious fitting rooms and an amazing range of gorgeous dresses at affordable prices."
  • "They had a variety of brides dresses, bridesmaids dresses, flower girl dresses, robes, belts, a few accessories."
  • "The dresses are all stunning and amazing quality, same as the veils and accessories."
  • "Loads of choice, honest opinions."

Cons:

  • "I felt rushed and hurried to leave when a dress I had a photo of they had nothing like."
  • "The dresses themselves didn't seem suitable for a bigger bust, massively padded and made me feel really packed in and it felt like everything for bigger sizes was strapless which I didn't want."
  • "Since we weren’t allowed to pick them ourselves we couldn’t check to see if there’s potentially anything else."
  • "I had a list of about 12-15 names of dresses from the website and as the sales assistant read down the list only 2 of them were stocked in the store."
  • "All of them just made me look frumpy and I know that isn’t their fault but I felt rushed and hurried to leave."
  • "I would have thought all styles were stocked all year round as people buy there wedding dress quite far in advance and people get married at all times of the year and in all weather."
  • "Dresses from £99 I'd like to know where. For plus size bride don't expect to get much change from £600."

Shopping Experience

Pros:

  • "Once I decided to go to WED2B, the atmosphere was amazing. All the staff were very friendly and welcoming and it was very relaxed."
  • "She really made my experience the best it could possibly be! A massive Thankyou to her, I can’t wait to get married in my perfect dress!"
  • "Amazing!! Would definitely recommend this store to anyone thinking of looking for their perfect dress....so friendly, you dont feel rushed and no hard sale."
  • "A warm welcome and asked if there was something I was looking for, such a great way to shop for a dress."
  • "Overall, I had a lovely experience and would highly recommend this shop (and brand) to any future bride – even if you are like me and have no idea what you are looking for!"
  • "I wish all clothes shopping could be like this - seamless and stress-free."
  • "With the help of Taylor from when we first walked in it was completely stress free."

Cons:

  • "Absolutely gutted that I didn’t have the proper bride experience."
  • "Ended up having to do a two hour round trip to return a veil I never wanted, I asked for one and they gave me a totally different one."
  • "I think when you purchase something close to thousand pounds it’s implied that hanger and bag should be included, heck, even Primark gives hangers for free."
  • "There was no guarantee that it will be there the next day."
  • "Everyone else was allowed to have their family/friends sit right outside of the dressing room apart from me who had to drag my beautiful dress on the floor to get to my friend."
  • "We ended up waited more than 40 mins before we were seen only to try on 2 dresses."
  • "Me And my bridesmaids arrived on Saturday 21.01 at 3pm, we got 'served' finally at 4:30, so waited 1,5h."

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