The Grange Country House Venue Reviews Summary

Venue

Pros:

• "This is a lovely wedding venue just off the main road."
• "The venue was great and suited all types..for guests who would rather socialise in quiet surrounding and guests who loved to dance the night away!"
• "The venue is easy going, beautiful and adaptable!"
• "Having the whole ceremony and celebrations in one beautiful location was perfect for us and our guests."
• "The venue space is absolutely stunning, the decor is gorgeous and well kept!"
• "The venue is beautiful, Chris has done a brilliant job in creating a bespoke wedding for us."
• "This venue has the classic English home architecture with a beautiful modern look but still keeping its classic charm."

Cons:

• "Decent looking venue but terrible management."
• "The only point that could have been done better was the drinks reception after the ceremony at 45 mins was a bit too short for a party of 130 people."
• "Probably ok for a small gathering of around 50 people but for our large group I found only having 2 toilets and a small bar located in a small room didn't really suit our needs."
• "Beautiful inside, the position of the lighting in the garden doesn't make a for a good photos at night.... the carpark was extremely dark walking through."
• "Upon initial meeting I requested specifically about timings and sound limiters: I was lied to and told there would be no limits on my event indoors."
• "This was the grange venue I highly recommend you find a better place then this."
• "Useless bunch of clowns - constantly forgot what we was paying for and then tried to up the price just before our event."

Staff and Management

Pros:

• "Staff were extremely good and professional throughout."
• "The team were sensational catering for all of our needs! They took care of everything and made sure the evening run smoothly!"
• "Staff were friendly and helpful, amazing large portions for food."
• "The staff particularly - Gina, Julie, Richard Jr and Sheila - were warm, friendly, supportive and helpful."
• "The staff were great on the night - all very friendly and so helpful."
• "His team were incredible, friendly, professional and so attentive."
• "The team were helpful and friendly, especially Chris the manager who can’t do enough for you!"

Cons:

• "It was also very uncomfortable watching the manager ordering around her staff in a very rude manner as if they were slaves."
• "The manager took the mic and started threatening everyone."
• "We were so disappointed by the poor service from one member of staff with white hair he was so rude to us."
• "There was no professionalism no manners not worth the money poor poor service disgusting language rudeness beyond believe."
• "We were shut down rudely with a 5 minute warning, no communication."
• "Our contract was IGNORED and rudely cut short our event."
• "However 10 months of planning this one event and 6 meetings with Richard and Mark was testing to say the least."

Food and Beverages

Pros:

• "The food was absolutely delicious."
• "The food arrived exactly on time and was delicious with plentiful quantities and choices for our 50 guests."
• "Food was delicious, Venue was stunning and all the staff were friendly, helpful and professional."
• "The food provided was soooo good!"
• "The food from the canapés to the evening food was absolutely amazing!"
• "The food was excellent hot tasty and the roast potatoes where to die for."
• "The food was exquisite and succeeded all expectations."

Cons:

• "My only negative was the sandwiches all you could taste was cucumber."
• "Oh and that refundable deposit, turns out wasn't refundable."
• "Will definitely be reporting them to HMRC with their pay in cash for a discount 'incentive' too."
• "My only suggestion would be to have some more lighting outside as once it got dark it was quite difficult to see."
• "Mistakes were made during this entire planning process, apologies occasionally made but very little in the way of reflection on how to avoid those same errors occurring again."