The Marigold Reviews Summary

Venue Aesthetics and Facilities

Pros:

• "Lovely Venue can't complain about that."
• "Beautiful venue with great clean facilities including wudhu and prayer facilities available."
• "Great venue for a wedding. Beautifully decorated and furnished."
• "The place is excellent to reach it. Its a huge car park and about their wedding services sceptical."
• "The Marigold is a wonderful place to have a wedding at. The owner has obviously put a lot of thought into creating an amazing place and atmosphere."
• "An amazing venue... really stylish and modern. Spacious and nice stage setting."
• "This amazing hall is elegant and sophisticated. It's clearly been thought about, unlike many other Asian wedding halls around the country."
• "Great venue especially for wedding has an amazing garden for guest and great for photoshoots. Has a bridal suite and a beautiful lobby."

Cons:

• "The hall itself can hold around 300 people but it is a squeeze."
• "The downstairs section is a bit of a squeeze but the floor upstairs is open and beautiful."
• "The 1 star lost was because no air con was on. It was extremely hot."
• "Confused staff, really off putting."
• "Poor treatment of guests by male car park attendant who thinks it's okay to disrespect and humiliate women."
• "Arrived at 7pm food was not served until gone 9pm. Food was cold."
• "Apart from waiters being careless causing one of them to SPILL a bowl of curry all over my new £300.00 suit not one email received of any kind of an apology or payment for dry cleaning bill."
• "I live quite close to this establishment and I am not very pleased at all. Everytime there's a Wedding or an event, my road get completely filled."

Service and Staff

Pros:

• "Service staff are friendly and provided fantastic five-star service."
• "The staff were so friendly and took care of everyone."
• "Staff were very polite, friendly and Professional. Excellent customer service."
• "The stars of the evening were undoubtedly the ground staff and the waiters/waitresses. They were all so polite and efficient in executing their duties, they simply couldn’t do enough to help."
• "Absolutely brilliant..Staff are so helpful..u make all the decisions which are put in place by managing staff."
• "The service at the Marigold was amazing. Its professionalism to an exceptional standard."
• "I attended a wedding here with family. The atmosphere and decor was beautiful. The waitering staff were polite and attended to our needs without hesitation."
• "Was at a wedding reception today, MARIGOLD team (Sureya, Inty, Dina & Sahir) were amazing."

Cons:

• "Catering staff were okay, if not a little moody. Seemed like they were rationing the food cos the tables were full yet not enough food to go around."
• "Harassed and discriminated against by staff while attending a wedding."
• "Staff embarrassed and degraded guests for their appearance."
• "A pity one of the female waitresses felt she had to make it obvious she wasn’t happy with our table of family members who happened to be of a different faith by being unfriendly and unhelpful until the groom's brother intervened."
• "Staff were mostly young and inexperienced. Sloppy and kept dropping things all the time."
• "The manager on duty was not really understanding or helpful. Just listened but with no responses at all."