Shamas Banqueting Reviews Summary

Service

Pros:

• "Wasi and the staff were so helpful and friendly."
• "Great service and food as always Shamas!"
• "The staff are very courteous & professional."
• "Management was at hand to resolve anything."
• "Staff were very friendly and helpful."
• "The staff were well trained, knew what they were doing and provided quick service."
• "The service provided by Wasi and his team was exceptional."
• "The staff were very professional and respectful."

Cons:

• "The service is not good. Some tables didn't get everything."
• "We had a very bad experience with the management."
• "Very appalled by the service. Not prompt with serving guests."
• "The management was horrifying. There was no table and chairs for the bride and groom to eat."
• "Very poor service they just care for money and charge for each and everything after booking."

Food

Pros:

• "The food was so tasty! I particularly enjoyed the fish- the batter was cooked to perfection."
• "Food (Afghan) everything exceeded our expectations."
• "The food served to us is amazing & delicious."
• "Especially food was fantastic and delicious hot."
• "Food was hot and served in a timely manner, well within time."
• "The food was cooked fresh on-site, everyone loved every single dish."
• "The FOOD WAS AMAZING, we still have guests praising the food a month on."
• "The food was incredible."

Cons:

• "Food was not tender. Bit uncooked."
• "Their service is very poor! Specially I have ordered 2 cakes, dessert table and chocolate fountain for wedding and pre Wedding party, they said everything going to be exactly how it looks on photo but they couldn’t make anything like photos at all!"

Parking

Pros:

• "Nice Parking and Car parking attendants."
• "It has a rather big car park so finding a space wasn't a problem."
• "There is a huge car park at the back side of Shamma Hall which was enough for 3 to 4 hundreds guests."
• "The site has ample parking and the car park is well run by on-site security!"

Cons:

• "First of all, no parking miles around the hall. Absolute nightmare."
• "The place is really nice but there isn't any suitable parking, had go around twice to find some space."

Decor

Pros:

• "The decor was stunning. Wasi and the staff were so helpful and friendly."
• "From decorations to service and the Food (Afghan) everything exceeded our expectations."
• "The venue is big & spacious Everytime I attend any wedding at The Shamas."
• "The decor was breathtaking and the dancefloor and led lights exactly how I had imagined it."

Cons:

• "The seats were cheap and broken as well as the cushions on the chair. They kept on sliding off."