Curtains & More (by appointment only) Reviews Summary

Customer Service

Pros:

• "Pooja and Jay were amazing. From the selection of fabric right up to installation everything was handled really well and we couldn’t be happier."
• "Words cannot describe how happy I am and how easy it was to work with her."
• "She’s been great at checking in with us and keeping us updated."
• "Pooja was amazing and her customer service is unmatchable. She expedited delivery and worked around my schedule to get them fitted too!"
• "Excellent service received from Pooja & her team at Curtains and more."
• "During the process she was very helpful and patient with us."
• "Pooja and her team provided excellent service right from conception to installation."
• "Pooja was a pleasure to deal with. She came, measured and then few weeks later curtains were fitted. Simple."

Cons:

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Product Quality

Pros:

• "The quality of the curtains are phenomenal."
• "All blinds and curtains have been of excellent quality and Pooja has ensured that curtains were steamed and set beautifully."
• "I am particularly impressed with the quality of the blinds."
• "We are very delighted with the end product. The curtains are simply remarkable!"
• "We got blinds and curtains done with her and all of them were immaculate."
• "Very pleased with the service and quality of the curtains installed at my parents home."
• "They are so elegant. I am very pleased with her excellent service."
• "The service and attention to detail was commendable. Pooja and her team live and breathe customer delight."

Cons:

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Selection and Design

Pros:

• "She had a great selection of fabrics and designs for both curtains and blinds."
• "Pooja understood what we were trying to achieve; she showed us a good selection of materials and styles."
• "With a vast variety of colours, patterns and fabrics to choose from you are sure to get the look you want in every room."
• "Pooja and team have a wide selection of fabrics and take time to discuss your requirements."
• "They offered a professional and friendly service. Most importantly the curtains look great."
• "The variety of fabrics and designs. We could choose a separate one for each of our rooms and they matched perfectly with the other décor."
• "Pooja showed us all the choices available initially and came home to measure and show the shortlisted choices in the house atmosphere."
• "She has a wide choice and the service was second to none."

Cons:

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Installation and Fitting

Pros:

• "On the day of fitting, Pooja and fitter did an amazing job in fitting a new track and hanging the wave curtains."
• "Adjustments were made quickly."
• "I would thoroughly recommend Pooja for professional fittings for blinds and curtains not only for the service but for the great selection she has at a reasonable price."
• "We were really pleased with the quality of the curtains and the fitting provided and when issues arose they were dealt with quickly."
• "The fitter, Jay, was excellent, a very friendly guy and did a great job."
• "The fitting team were very clean and tidy."
• "Jay the installer arrived on time and was really friendly and did a fantastic job with the tracks."
• "I’m highly satisfied with my new curtains and the end to end service received."

Cons:

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