Airobounce Trampoline Park Bradford Reviews Summary

Facilities and Activities

Pros:

• "The facilities are brilliant, the staff are so helpful."
• "There was an abundance of activities to keep them occupied."
• "So much for the children to do."
• "Facilities were clean. Staff were very attentive."
• "Kids really enjoyed themselves. Prices are a bargain compared to what similar places are charging."
• "There was something to do for children of all ages."
• "Go-Kart Riding, Trampoline, Laser tag, Ice hockey and pool tables, Mini golf indoor."
• "Best indoor activities place for kids we have ever been to."

Cons:

• "The place stank of stale cigarettes, half the area was dedicated to machines you had to pay extra for."
• "Trampolines are all shot. You can't bounce properly. Unsafe."
• "Trampolines not very bouncy and not much option. Bouncy castle area not much just a slide."
• "It's not a very big place. There's not very much to do at all."
• "Seems like a good place for very young children but if you’re over the age of 8 I would personally avoid."
• "The trampoline area is good enough for the young ones to enjoy and they also have soft play and various games etc."
• "Trampolines are Ok, bouncy castle is not slippery enough to slide down."
• "The entire facility is very dirty. From the play areas to the seating and tables."

Staff and Customer Service

Pros:

• "Staff were very efficient in managing the busy environment."
• "The staff went above and beyond to cater to their needs, particularly Robin."
• "Staff we're so accommodating and friendly."
• "Staff were extremely helpful and caring."
• "The staff were lovey. Owners couldn’t have been more accommodating."
• "Fantastic for all ages, Manager and staff could not of been more helpful."
• "Staff always friendly and helpful especially the little ginger one."
• "Visited on Friday, staff couldn’t do enough for us to make sure my grandchildren could visit the grotto too."

Cons:

• "One particular staff member extremely rude. My 2 year old did not want to wear his wristband and was itching with it on."
• "Staff took a little while getting to us but other than that perfect day."
• "Good facilities, but unfortunately incredibly rude and indeed hostile staff."
• "The child I took with me absolutely loved it and I have been back twice already with her. The loss of a star is due to the long queue that can build up for entry."
• "We havent been here more then 20 mins yet and the customer service is apalling the staff is extremely rude."
• "We took my young granddaughter for an "Airobounce" experience and she loved it, there was so much to do, she didn't know which way to turn. An ideal space for youngsters to play safely. Lots of different experiences for her under one roof."
• "The staff are so great and helpful, attended a birthday party here and it was fantastic."
• "I care for a severely autistic boy who loves this place, we have taken him several times and have explained to staff that due to the severity of his autism he cannot cope with the feeling of the special grip socks."