Mevlana Turkish Kitchen (Restaurant) Reviews Summary

Customer Service

Pros:

• "From the moment you walk in to the moment you walk out, the staff were so so welcoming."
• "Service was appropriate, not overwhelming as in some places."
• "The warm welcome and the extra complimentary appetizer set a great tone for the evening."
• "The staff are predominantly nice and welcoming."
• "Goran had great service and provided good company."
• "The staff are very nice and welcoming."
• "We were welcomed like we were part of their family."
• "The staff were almost competing with each other to be the best and most responsive hosts."

Cons:

• "The only con was lack of gluten and dairy free options."
• "There is room for improvement in terms of customer interaction."
• "Unfortunately, I didn’t like my mixed chicken and lamb shawarma as it didn’t taste fresh at all!"
• "This place is also pricy."
• "Staff shout across the restaurant at eachother, not very helpful when asked about the menu."
• "The portion size was also very small."
• "Service was terrible."
• "Nothing special here, drinks were all bland."

Food Quality and Taste

Pros:

• "The food was just out of this world! The flavours were amazing and was so so fresh!"
• "Really nutritious and beautiful meal."
• "Both the appetizers and drinks were delicious."
• "The Aubergine kebab was very tasty and fresh."
• "All meats parts of the platter was cooked freshly and tasted immensely gratifying and healthy."
• "The food was served within a few minutes, heated and cooked well."
• "Best food I have had in years!!! The service was excellent, the food, 😋😋😋😋."
• "The food was really good.. however, I gave 4 stars bc of the service!!"

Cons:

• "The main course did not live up to the high standard set by the appetizers."
• "The lamb shank, in particular, could have been slightly more roasted."
• "I had very bad food poisoning after visiting this restaurant."
• "The food was nice enough but overpriced for what it was."
• "The prices have increased and portions size is significantly less- almost a kids meal size."
• "The lamb was overcooked and tasteless."
• "AVOID!!! EXTREMELY DISAPPOINTED, A FRIEND BOOKED A TABLE FOR A CHRISTMAS PARTY."
• "Food is OK but not much care for vegetarian and vegan choice."

Ambiance and Decor

Pros:

• "Goran and his team really know how to welcome in customers and truly create such a great atmosphere!"
• "I love the place, the music, the food and service, all superb."
• "The inclusion of the swing and mini waterfall adds a nice touch to the ambiance."
• "Now, this is a venue that was well thought through and put together - what a wonderful little gem!"
• "The restaurant is spacious and is well accommodated for small and large families."
• "It was good and first experience to have Turkish breakfast in South."
• "what a wonderful place, lots of space & beautiful decor with options to dine inside & outside."
• "The atmosphere is really nice."

Cons:

• "However, the Turkish tea was not as good."
• "We went for a diner over the weekend while staying at a hotel nearby. Food prices are really expensive."
• "Food isn’t always at the same standards."
• "Wait times on an evening is killing though. Was a bit overcrowded."
• "The appearance of the restaurant is nice, the total opposite of food and service."
• "One table serves 4-5 waiters in a change and thinking the orders do not serve what they ordered."
• "Not recommended for a quiet evening dinner if you are looking for some quietness."
• "Food was nice enough but overpriced for what it was."