Hickory's Reviews Summary

Food Quality and Taste

Pros:

• "Beef brisket was incredibly tender and flavoursome."
• "We got starters and the sharing platter for two, it was all amazing, meat was flavourful and soft."
• "Great American food, good portions for what you pay."
• "Absoulty beautiful food as a chef of 30 years that was the best smoked meat I have ever tasted."
• "The rich, smoky flavors infuse every dish, making it a haven for barbecue enthusiasts."
• "Had the most amazing brisket I've ever had in my life."
• "The food was delicious! Good portion sizes, really tasty."
• "Almost. I will say the brisket is ALMOST matching the spots around Austin."

Cons:

• "If you're a BBQ enthusiast, or looking for knockout food, you'll be better off eating elsewhere."
• "I got the brisket as a main; it wasn’t as freshly carved as I had hoped."
• "Overall a good experience... although the burger meat was dry and tough."
• "I love there is a mini cinema in the restaurant for the kids to go sit in... we had x3 random meals turn up at our table that we had not ordered."
• "16 of us ate here... some of the group wasn't fans of the sausages, sauces, and wings were a little dry."
• "I would have liked a little more coleslaw however the meat portions are good."
• "Food was standard but well over priced."
• "The nacho starter was lukewarm when it arrived and was soggy."

Service and Staff

Pros:

• "All the staff were incredibly friendly and attentive without being too disruptive."
• "Service was very good young man who served us very friendly and informative."
• "Fabulous food and fantastic serving staff... fast and efficient."
• "We was looked after by Dylan who I have to say proper nice genuine lad."
• "The staff and atmosphere were excellent each time, friendly, chatty and very funny."
• "The staff are absolutely wonderful, so friendly and attentive."
• "Katelyn our service was a star we arrived without a booking & were seated straight away."
• "Staff were friendly, Shane was our waiter and was so friendly."

Cons:

• "Overall it was very good but there were some areas that needed some attention."
• "We had to wait a while for our orders to be taken and not much was done for the fact I had to wait a while for the correct food to be brought out."
• "The other person had ribs and in summary, you can pull the bones out of the meat with ease and the flavour is like a party in your mouth, unbelievably good!"
• "We waited and waited to get a drink as it was table service... Had to go inside again."
• "We sat waiting 15 minutes and not even had a drinks order taken."
• "The waitress looked so miserable, all the staff was miserable and just didn’t care apart from the man who sat us down, he was sound."
• "Waitress wasn’t very polite, just standing and chatting at the tills."
• "The lady who welcomed us had a very strong perfume on...and it lingered throughout the whole restaurant."

Ambiance and Atmosphere

Pros:

• "Fantastic food, excellent staff and a lovely ambiance."
• "We were a large group and sat outside in one of the outdoor huts."
• "Overall a good experience. Wait times reasonable, friendly & polite hospitality."
• "What a fantastic restaurant. The staff were brilliant and super efficient. Great decor and atmosphere."

Cons:

• "Only one downside the music is TOO LOUD we couldn't have a conversation unless we shouted."
• "However, if you're a BBQ enthusiast, or looking for knockout food, you'll be better off eating elsewhere."
• "The lighting is very low which makes reading the menus difficult, we had to use our phones torches to see."
• "The music was turned UP halfway through a song, causing us to shout across to one another at the table!"