Clopton Catch Reviews Summary

Food Quality

Pros:

• "Cod was delicate inside and crunchy outside."
• "The best takeaway we have had for a long time, we had Cod, it was delicious, so meaty and the fish was perfectly cooked."
• "The cod fish I received could have been bigger but the meal overall was a great and filling experience."
• "The actual food was lovely and we couldn’t fault it. It’s very fresh and tasted great."
• "The different curry sauces are so nice nothing wrong with this place don’t underestimate the portion sizes either really good!!"
• "Food is good. When they remember to give you everything you have paid for!"
• "Everything met my expectations in terms of food quality."
• "Fish is fresh and nice thin batter and chips are fantastic."

Cons:

• "The sweet potato fries were soggy, oily, cold, tasteless & £5.25!"
• "Fish was really good but chips were average and no option to request salt and vinegar."
• "I ordered a medium fish and chips and a chip shop style curry sauce. The curry sauce was £2.60 and tasted nothing like chip shop curry sauce."
• "Lovely fish but disappointed in the size. Ordered large at £8.00 plus but got a tiddler!"
• "Chips with skin on were good."
• "The large haddock was very far from large and quite thin resulting in slightly over cooked fish."
• "Chips not like normal chips. Crispy coating on them. Not too my taste."
• "Didn’t get my curry sauce that I paid for and the haddock was tiny."

Customer Service

Pros:

• "Staff were patient and very helpful. Highly recommended."
• "Great fish and chips, disappointed by the service."
• "Service was excellent and very accommodating. Top marks all round."
• "Great food, chicken curry and chips is banging! Staff in chip shop was very polite."
• "Really great service, big portions and a fair price."
• "By far the best chip shop I have EVER been to (my belly says I’ve been to many lol)."
• "Fantastic service and very high quality fish and chips."
• "Best fish & chips I've had! Such quick service and kind staff."

Cons:

• "The customer service was awful! Both of the men cooking were shouting at each other."
• "The person serving refused to put the curry sauce in a pot and said it had to be poured over."
• "Requested utensils which weren’t provided and asked for sauce on the side for the kebab meat which was just placed all over."
• "The male server is rude, absolutely no patience when you're trying to order."
• "Husband ordered, order never arrived. Phoned to be told that they didn't care it's none of their business."
• "Very disappointing. We ordered a regular fish and chips we waited a very long time so felt optimistic about freshness but it was greasy."
• "Terrible customer service! I purchased a fish cake on the 2nd July as part of additional food."
• "Ordered via Just Eat, food never arrived despite being marked as 'delivered'."

Portion Size and Value

Pros:

• "Portions were more than enough. Chips were hot, crunchy, and solid."
• "My fish and chips were made fresh and we were given a large portion despite being a regular."
• "Can’t fault this chippy what so ever! Don’t underestimate the portion sizes either really good!!"
• "Ordered 33 fish and chips for a community boat cruise. Customers loved it!! Huge portions."
• "The large bag of chips (about £4) is enormous and could easily serve 4 people."
• "Great food at Clopton Catch. Will definitely go again."
• "Whenever I have business in Stratford I make sure that I always visit here for my lunch."
• "11/10 ! Could not fault. Friendly staff. Delicious battered chips. Not too heavy, just the perfect amount of crisp and crunchiness."

Cons:

• "The sweet potato fries were soggy, oily, cold, tasteless & £5.25!"
• "Lovely fish but disappointed in the size. Ordered large at £8.00 plus but got a tiddler!"
• "The food is always fresh and delicious. However, portion sizes have noticeably reduced since it opened."
• "Chips £3.95, very nice and large portion. The fish was £7.25 for a Large Cod, which was ridiculously small."
• "Having to queue (often for a very long time) on the pavement before placing an order and then having to wait even longer."
• "Visited on the 24th although the food was nice we paid for 2 medium fish and chips and a Drink got to our location to eat and was very shocked to find the well wrapped and tapped up packages containing chips curry sauce and the fish no bigger than a fish finger."
• "Saw this fantastic establishment and just fancied a few chips. The basic of this business. FANTASTIC! The best tasting chips in a very long time. Worth a trip out."
• "First experience not good over priced for the quality, soggy frozen small cod portion and nearly half hour wait, maybe one off! See next time could be last!!!"