Coton Meadows Pet & Equine Crematorium Reviews Summary

Empathy and Compassion

Pros:

• "Karina's empathy towards our loss is loving and sincere."
• "Karina consistently provided us with clear, compassionate, and respectful guidance."
• "I was deeply moved by the compassionate and thoughtful service provided by Karina."
• "Karina was so very kind and compassionate and arranged for me to bring Slinky Malinki to them."
• "Karina showed empathy care and gentleness in helping us with our wishes."
• "Karina was amazing, so much compassion and understanding at a time when our hearts were breaking."
• "Karina and Ken were so understanding, compassionate and the service they offered was faultless."
• "Karina made the final departing so special and personal to Ruby."

Cons:

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Service Quality

Pros:

• "Everything was very comfortable and heartwarming on the day of the ceremony."
• "We can’t express our gratitude enough for their unparalleled service during this difficult chapter."
• "From the moment we entered the gates of the premises we felt and new we were going to give our dog the best send off."
• "We were also treated with great compassion. So many little touches that made the whole experience memorable."
• "The facilities are absolutely top end, spotlessly clean and beautifully appointed."
• "Coton Meadows provided a caring and compassionate service, I highly recommend Coton Meadows."
• "Coton Meadows is a beautiful space for reflection and remembrance."
• "The setting is beautiful and perfect for someone wanting to give their pet everything they deserve."

Cons:

• "Even though we ended up not using this service I would highly recommend Karina."
• No other negative excerpts regarding service quality were mentioned in the reviews.

Professionalism

Pros:

• "The service we received was kind, compassionate and professional."
• "Karina handled everything in the most remarkable professional, sympathetic & caring manner."
• "We were given time with Poppy in a lovely private room and we knew she was going to be treated with care."
• "They are supportive, caring and have lovely way to assure you that they will be care for even after their deaths."
• "Karina was so caring and compassionate. They really went above and beyond."
• "We have had lots of animals over the years and this is the most personalised and caring experience we have ever had."
• "The very best way of making sure your beloved family member is treated with the dignity and respect they deserve."
• "The service & facilities at Coton Meadows are outstanding & beautiful."

Cons:

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