JMW Solicitors LLP Reviews Summary

Efficiency and Responsiveness

Pros:

• "Fantastic. She was very efficient, hardworking and responsive."
• "Very helpful with any queries I had, providing clear answers and responding to any emails promptly."
• "Prompt with responses, explained everything very clearly and made sure the process ran smoothly."
• "The effectiveness and efficiency of Billie Jenkins & Sophie Maryan was superb."
• "Astonishingly efficient and fast acting conveyancing."
• "Very quick, proactive, and answered all of my questions and got things done ahead of schedule."
• "They kept me updated every step of the way and were very patient and understanding to my needs as a client."
• "Craig Marsden provided conveyancing services... very organised, calm and diligent throughout."

Cons:

• "I was lied to the entire time making our house purchase delay."
• "He withdrew this by consent order without informing me what the consent order included."
• "If you want reliable communications and updates, choose another firm."
• "I have to chase each week for an update. I haven't receive one call from my solicitor during my entire transaction."
• "I have used JMW multiple times for conveyance and previously, ILA was conducted without charge / cost from another member of JMW staff not actively working on the case or I was able to get ILA from a family solicitor and charged a reasonable fee of £50."
• "I initially got off to a rocky start once I was given contact details and was quite hard to get hold of them to get the process moving, made more difficult that no one was covering when others on annual leave."
• "My solicitor took a leave of absence without even telling me."
• "Quoted 6 months for completion of a property. Case Handler Rhoda Alli seemed totally disinterested."

Professionalism and Knowledge

Pros:

• "Very professional and efficient. They were in constant communication giving updates on the progress of the sale."
• "Marina in particular has been a joy to work with."
• "Ammar was extremely helpful and proactive in helping get our remortgage completed on time."
• "Thank you Kaleem Chaudhary for your help and processing my visa in 5 days."
• "I can't recommend JMW enough. They were really patient, responsive & cleared any doubts that we had."
• "Hussain Ahmed on a property sale. Hussain was very communicative, proactive and pragmatic."
• "Kaleem provided outstanding support throughout my skilled worker visa application process."
• "Karim Oualnan and his team at JMW Solicitors... successful in securing the transfer of my cash assets."

Cons:

• "Not a single person I have dealt with at that company has been remotely helpful."
• "I would never use this firm. Tier 4 on legal 500. There's far better solicitors out there."
• "Had to chase a few times for a quote as no reply and then they said they were too busy."
• "We have been waiting weeks for a copy of the file as agreed and eventually had to issue court proceedings."
• "I would strongly avoid using JMW, I’ve been over charged and spent thousands of pounds with them for over a year now, with no outcome or resolution and still been asked to pay more for them to “review” my case."
• "It’s disappointing to be over charged but then not have the service I have over paid for delivered in it’s entirety on time."
• "Luke C. was highly professional, providing prompt response times to all queries and ensured that we were able to complete in minimal time with no delays of his doing."
• "Had a very friendly and professional service from Golly and Marina in selling my flat. The sale went very smoothly from the beginning and was kept informed along the way, despite some issues raised by the buyers solicitors it was handled in a very clear way."

Client Support and Communication

Pros:

• "The first time I have ever dealt with a conveyancing firm and not had to continuously chase them to take action."
• "Thank you Kaleem Chaudhary for your help and processing my visa in 5 days."
• "Rhia and Lisa at JMW were a dream to work with."
• "Layla Atha and Joanna Piotrowski who handled our recent property purchase... all e-mails and phone calls were answered with speed and clarity."
• "She would always pick up the phone and respond to any questions you have very quickly."
• "He was always calm, composed and courteous in every phonecall."
• "They were professional, knowledgeable, and always available to answer any questions I had."
• "We had a wonderful experience with JMW Solicitors for selling and buying our house, especially Catherine and Abigail who guided us throughout the process so well."

Cons:

• "They lack urgency and basic client care skills."
• "I have to chase each week for an update. I haven't receive one call from my solicitor during my entire transaction."
• "I was pointed to the JMW London Office where I meet with Thiara Malik. I spent 52 minutes inside the London office and in this time read the contracts that required signing, signed contracts and then left, for this service I was overly charged £780."
• "I initially got off to a rocky start once I was given contact details and was quite hard to get hold of them to get the process moving, made more difficult that no one was covering when others on annual leave."
• "My solicitor took a leave of absence without even telling me."
• "Quoted 6 months for completion of a property. Case Handler Rhoda Alli seemed totally disinterested."
• "I was given details of JMW from my developer as a first time buyer in London. They came with glowing reviews from the developer, but I never had much contact with the person they had recommended to me, overall an okay experience."
• "The service I received from Golly and Marina was fantastic - so friendly and accessible, highly efficient and reliable and made me feel supported and valued throughout the whole process. I would DEFINITELY recommend them."