Address: 90-92 Parkway, London, NW1 7AN, United Kingdom
Phone: +442074850888
Rating: 4.8
based on 171 reviews.
Professionalism and Efficiency
Pros:
"Both Molly and Jayne were perfect, not only incredibly friendly, but warning us of any issues well in advance, allowing the purchase to go through quickly."
"Daniel Gower was my direct contact for a recent sale and purchase. He was absolutely fantastic… He responded to all my queries at lightning speed and worked rapidly."
"Molly was always the consummate professional, super efficient and extremely knowledgeable in all areas of the process."
"Amardeep Bahra was so calm and professional in exchanging and completing my triple mortgage."
"Daniel always responded in a very timely manner which also ensured a relatively smooth process for all parties involved but particularly putting ourselves at ease."
"Kristina Gofman was so helpful and responsive throughout the process of both our sale and our purchase."
"Claire Newton and the Real Estate Team at Comptons were amazingly helpful and professional."
Cons:
"I was provided a quotation which was slightly higher than most other solicitors in the market so I was bit sceptical."
"Although other factors as well contributed to my loss, certainly her incompetence, failure to point out possible difficulties and contact all parties when she was supposed to and in time for possible solutions to be found contributed very largely to the failure."
"Never responded promptly to emails, no matter how urgent they were and made the whole process as slow as humanly possible."
"The individual I was dealing with was simply rude, ill-informed, not willing to co-operate and resolve the outstanding issues."
"Its great having such portal but its only useful if you keep it updated!"
"She is extremely unprofessional as witnessed by consistently ignoring emails and voicemails related to queries posed by my solicitor."
"They ignored letters from my solicitor and made the whole process take a lot longer than it could have done."
Communication and Responsiveness
Pros:
"I always knew where we were in the process as the communication and response times for answering queries was excellent."
"From my first contact they were responsive and thorough, working as a team so my queries were dealt with promptly and knowledgeably."
"They were very professional, yet also friendly and communicated really well, keeping us informed throughout the entire process."
"I was very happy with my experience selling my property with Comptons. Sara was always very prompt to reply to emails and good at explaining what was going on."
"Even after the completion of sale I needed a letter (for the proof of funds) and I got what I wanted within 10 minutes!!"
"Never during the entire process had I needed to chase them to keep the ball rolling."
"Always quick to respond to my enquiries, and to chase up opposing solicitors."
Cons:
"You can never get through to the solicitor representing you, whether by phone or via email."
"She does not answer the phone (ever) and does not return calls when messages are left."
Client Support and Care
Pros:
"Jasmine Phayre looking after us and she has been an absolute rock for my wife through the whole sale process."
"Lisa Noble from Compton's Solicitors was amazing from start to finish. It was the first time for us in buying a house in UK so we didn't know how to proceed, she was efficient, had good advices and very helpful."
"I couldn't recommend a more professional, friendly and supportive lawyer."
"I unreservedly recommend Angela Neale and her team (including Leon Gillard) at Comptons."
"Amardeep had identified the risks, offered practical solutions enabling us to complete on time and in line with the mortgage providers deadline whilst ensuring that our financial interests were protected throughout the process."
"I am hugely grateful to Molly for all her help through what can be a stressful process, it was invaluable."
"My case was handled by Angela Neale who is one phenomenal solicitor without exaggeration."