Huggins Lewis Foskett Solicitors Reviews Summary

Professionalism and Responsiveness

Pros:

• "She was always responsive to emails / phonecalls, very knowledgable and highly professional."
• "Ann Hines undertook the conveyancing for our home purchase with the upmost professionalism."
• "She kept us informed throughout, responded to our queries by return of email and helped us exchange and complete in super quick time."
• "Ann is always on the ball and has excellent attention to detail."
• "She was always there to answer our questions via email and to collect signed documents in a COVID secure way."
• "Her communication and response times are impeccable and made the process so easy for me."
• "She was very efficient and both transactions went through smoothly, without any problems."

Cons:

• "When a company does not answer your emails or returns your phone calls, you begin to think what they will perform like if they were acting for you."
• "i called this company to arrange a will for my father, got no reply so called the next day and was told to call another no of the person i need to talk to,left a message after three days two phonecalls and two e mails and have had not one reply, very rude and very unproffesional."
• "Carly Goldsmith, repeatedly refused to answer our solicitor when asked for the date of probate application."
• "Just rang to make an initial enquiry. The woman was kurt and aggressive."
• "UNPROFESSIONAL AGGRESSIVE AND UNHELPFUL LADY. you deserve to lose clients."
• "It seems there is no systematic procedures being followed and clients are left in the dark completely."

Expertise and Efficiency

Pros:

• "She’s very knowledgeable and professional and keeps things moving in a calm way."
• "Ann Hines is quite simply the best conveyancing solicitor around. Smart, efficient, thorough and full of sage advice."
• "She's incredibly experienced and efficient, which meant everything went through smoothly and without issue."
• "Ann Hines and her team are everything you could want in a conveyancer, experienced, knowledgeable, diligent, friendly, approachable and calm."
• "I have regularly used Ann Hines for over 20 years. During that time, without exception, I have found her to be extremely competent and efficient."
• "She is thoroughly professional, quick to respond to emails and her calm and relaxed manner makes her easy to get along with."
• "She is very experienced and knowledgeable, able to cut through issues and provide sound advice."

Cons:

• "DO NOT GO THERE! I have had the MOST AWFUL experience with them."
• "I agree with the previous review and totally agree that my solicitor at this firm was the worst solicitor I ever had a misfortune to hire, arrogant, ignorant & incompetent, to be avoided like a plague."
• "Most of my family members have been using Vishal at Huggins & Lewis and we've had a very poor service."
• "We pulled out of a house in part due to them."
• "Missing the 1 star because of small repeated mistakes from her secretary that occurred on multiple occasions that were a bit annoying."

Communication and Support

Pros:

• "She put my mind at ease and didn’t make me feel like I was being a burden."
• "She supported my mother through a difficult family situation with a human touch, and we are so grateful for her support and quality of service."
• "She was not only professional but personable too."
• "Ann has not only been thorough and knowledgeable, she has also been supportive and honest."
• "She really took care of me giving me, sage, timely, well-balanced advice at every point of the process."
• "She went above and beyond to make things as smooth as possible."
• "We felt supported, listened too and was confident that she acted on behalf of our wishes and had our best interests at heart."

Cons:

• "Have no faith in this company and so pleased I took my business elsewhere."