"The best roast dinner I've ever eaten out and believe me I've tried a few, washed down with a mulled wine and finished with a warm mince pie."
"The food was cooked to perfection."
"Food was delicious - homemade pie with lovely vegetables and mash."
"Food was delicious. I had the quiche with salad bar."
"The food provided was excellent."
Cons:
"It is an absolutely scam £3.95 each for a diet coke, could get it for £1.50 at the co-op, cost more than cake which was grainy and soggy."
"Food was poor with majority of items gone by lunch time."
"Food not cooked again. Absolutely livid!!!"
"Food was also amazing and executed like clock work."
"Very overpriced for what you get."
"Food was nice."
"Food quite expensive and we had a toddler who was told not to play with balloons that was left over from a party yesterday in the beer garden and play area."
Service
Pros:
"Lovely friendly staff. Highly recommend and will absolutely be returning."
"The staff where very friendly and attentive."
"The afternoon tea itself was beautifully presented, delicious and very generous."
"Great afternoon out with the kids. They loved all the activities."
"The staff were lovely and treated my dogs like little princes."
"Lovely food. I had the fish finger sandwich and my friend had a panini and salad. Everything was perfectly prepared and presented."
"The lady who served us was extra helpful and did a great job."
Cons:
"The staff, whilst friendly, have been slow and unsympathetic."
"The person sorting out the bill wasn't taking care and talking to other staff."
"Staff were friendly, but seemed inexperienced."
"The waitress was beyond rude."
"Staff uninterested in customers and their requests."
"There was no social distancing and the tables were not cleaned between customers."
"The waitress seemed indifferent to our predicament as did the manager who we asked to see."
Ambience & Location
Pros:
"Cute traditional English restaurant in a lovely location in Brimstage Hall."
"Such a wonderful venue."
"The ambience exudes warmth with a touch of sophistication, making it an ideal spot for various occasions."
"Stunning very large garden inside looked nice as well."
"absolutely beautiful décor, the back was my favourite. The whimsical fairy vibe was much enjoyed."
"What a cute and quirky location! A perfect place for the 21st we were invited to."
"The back garden area was a real hidden gem."
Cons:
"The restaurant was really lovely for Christmas but it was freezing, most people in there didn't take their coats off."
"As for the garden area, it has been filled with an eclectic collection of decorations, all fairly hideous and tacky."
"Way too much pink and dusty tacky flowers in the summerhouse events area for my liking."
"Shame the outside is a bit shabby needs some investment."
"For me The Mouse has lost its charm."
"the young waitress was kissing and hugging the young barman behind the bar... WON'T BE GOING AGAIN!"