Address: 50 Dale Rd, Matlock, DE4 3LT, United Kingdom
Phone: +441629818324
Rating: 5.0
based on 99 reviews.
Customer Service
Pros:
"Charlotte (and her two pooches) were SO welcoming and offered my Mum, sister and I a glass of fizz."
"Charlotte made me feel really comfortable from minute one."
"Charlotte is so welcoming, completely puts you at ease."
"Charlotte was very welcoming and made you feel at home."
"Charlotte is very knowledgeable, honest and kind."
"Charlotte was lovely, very helpful and patient."
"Charlotte is fantastic at welcoming you into her boutique and making you feel calm."
"Charlotte couldn’t do enough for us, informed me of things I didn’t think of."
Cons:
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Dress Selection and Quality
Pros:
"The collection of dresses Charlotte holds in her store is beautiful, there is something for every kind of bride."
"She has a lovely selection of dresses."
"She has such a good eye for beautiful dresses so has the most amazing range."
"The shop was full of beautiful dresses, and I was able to try on as many as I wanted."
"Charlotte’s studio was the first dress shop that I visited on my dress-finding journey, and I really can’t express it enough how grateful I am for the experience that I had with her."
"Charlotte’s boutique is absolutely beautiful. The gorgeous store has a great range of dresses, shoes and accessories to choose from."
"The boutique has a lovely feel about it, its nothing like a store I've been to before. Its so calming."
"Charlotte has the most beautiful boutique with most amazing collection of dresses and accessories!😍"
Cons:
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Expertise and Advice
Pros:
"Charlotte’s experience and knowledge is phenomenal, she has been in the bridal business for 10+ years and it absolutely shows."
"She helped me find a style I loved and also gave me great advice."
"Charlotte helped me to choose my dream dress and I can’t imagine getting it from anywhere else!"
"Charlotte’s knowledge and aura made me feel so special! All questions I had were answered, so much advice given."
"Charlotte is so knowledgeable and goes above and beyond to make everything so special and perfect throughout."
"Charlotte is incredible! She is very knowledgeable, honest and kind."
"Charlotte is very knowledgeable. I had a top 2, both of which were completely different but with one I just had the feeling and I felt amazing, slim and like a princess."
"Charlotte knew EXACTLY what was right for me and was open and honest throughout."
Cons:
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Atmosphere and Environment
Pros:
"I am so happy I got to say ‘yes to the dress’ at Charlotte’s boutique, she made such a fuss of us and joined in our celebrations!"
"Charlotte’s boutique is absolutely beautiful. The gorgeous store has a great range of dresses, shoes and accessories to choose from."
"The shop is lovely and Charlotte made me feel really comfortable from minute one."
"Charlotte’s boutique is just simply beautiful, such a relaxed atmosphere with her and her lovely dogs."
"The boutique has a lovely feel about it, its nothing like a store I've been to before. Its so calming - just what you need when picking your wedding dress!"
"Charlotte’s studio was the first dress shop that I visited on my dress-finding journey, and I really can’t express it enough how grateful I am for the experience that I had with her."
"The most amazing salon with incredible gowns!"
"Charlotte Elizabeth Bridal’s was the first bridal appointments I booked on the start of my search for the one!!! We chose to have a VIP bridal experience."
Cons:
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Overall Experience
Pros:
"I really recommend Charlotte if you are looking for your wedding dress."
"I can't recommend Charlotte enough!"
"All I can say is WOW! From the moment we walked in it felt like we was meeting a friend- Charlotte is so welcoming."
"I would 100% recommend Charlotte’s bridal for your wedding dress as I was made to feel so comfortable and her knowledge is incredible."
"Once in a lifetime experience made perfect by Charlotte and her mum."
"Charlotte was amazing from start to finish."
"I had an absolutely amazing experience with Charlotte."
"What a wonderful experience in a beautiful Award Winning salon with Charlotte."