Principality Stadium Reviews Summary

Stadium Facilities

Pros:

• "It was great to find free drinking water fountains throughout the stadium with plastic cups and plenty of recycling bins."
• "Large Venue, very efficient layout."
• "The way they arrange the seating is really good, giving you clean instructions which section you need to go to find your seat."
• "Plenty of toilets and food vendors on site."
• "Facilities within the stadium are more than adequate and most of the entrances are accessible."
• "There are plenty of facilities located here, all of which are clean."
• "Love the roof and tv screens under the mid level. The bars and food outside are well stocked and there are lots of toilets."

Cons:

• "Great stadium externally but inside its very dated in the main public areas."
• "Seats are super uncomfortable and very very very close together."
• "The seats are small by any standard and walkways between rows are very narrow."
• "Toilets for the ladies are a joke that seems to be the same at any big venues, half an hour wait is just not acceptable."
• "The view from the lowest tier is a bit limited."
• "The seats were cramped, more so than being on a plane."
• "It's a great stadium but feel it lacks a bit of atmosphere inside."

Staff and Security

Pros:

• "The staff were all very friendly and the place seemed pretty clean."
• "The stewards and security were helpful and friendly."
• "Every single member of staff were amazing! So friendly and accommodating."
• "The staff were so friendly and helpful, even if they weren't given the best information by the show hosts, they went above and beyond."
• "All the staff were really helpful and lovely to deal with."
• "Fantastic staff, my wife has MS and they saw she was struggling so escorted her to seat."
• "The security staff and stewards are Friendly and helpful."

Cons:

• "Seat lay out is a little confusing and saw so many people in the wrong seats."
• "The disabled seating offered was as high up and as far away as possible I wouldn't of seen anything."
• "Stewards & Security was excessive and some of their attitudes were unprofessional."
• "Ignorant safety steward, he was so rude and not understanding."
• "Some positions are restricted viewing without being noted on Ticketmaster."
• "The only issue I had on the date of my visit was that the concessions stands around block U17-U22 had all run out of food within an hour or two of opening."
• "The viewing platform for wheelchair users is okay as long as everyone stays seated."

Food and Beverage

Pros:

• "Plenty of bars around with plenty of servers. Price was very reasonable."
• "All the staff were really friendly and welcoming, drink prices were reasonable."
• "Fast service at the Food/Drink outlet I went to."
• "The hot dogs are surprisingly tasty!"
• "The bar prices were cheaper than most pubs - (apart from the sweets!) which was a nice surprise lol."
• "I had a pint of cider and it was £5.50, I was expecting to pay much more."
• "Excellent catering."

Cons:

• "Food stalls the usual high prices."
• "The worst thing is the catering, very expensive and a limited choice of food and only one vegetarian option."
• "Like all stadium venues you will queue for ages for poor expensive food and the drinks are extortionate and bad."
• "The Guinness inside the stadium was absolutely shocking poured from a can into a plastic cup with a lid on and left on the side for however long so when you buy it, it's warm."
• "Drinks and snacks were ridiculously priced (but that's what you expect at such a big stadium....£12.50 for a cocktail, wow!!)"
• "Catering was disappointing and very expensive."
• "The only gripe was the price of food and drink."

Accessibility and Location

Pros:

• "Parking near the stadium is limited but park ride is usually well run."
• "The stadium is really cool and it couldn't be in a better location."
• "Very easy to access the upper level seats as long as you can climb a lot of steps."
• "The best rugby stadium in the world, not least due to its central city location."
• "Huge sporting/concert venue. Right in the heart of Cardiff so easy to access via the train."
• "The stadium's location in the heart of Cardiff allows for easy exploration of the vibrant city."
• "The stadium is situated 500 metres from Cardiff central train station... Event days are extremely busy so get there early."

Cons:

• "You'll have no change out of £25 for parking 24hrs. Pricey, but worth it."
• "Parking near to the venue was an issue, so I recommend booking ahead of visiting for a gig."
• "The disabled access is appalling no parking we had to park half a mile away and I struggle to walk."
• "It is very chaotic outside the stadium, after events finish."
• "The roads towards the stadium are closed off making it easier for the large crowds to walk."
• "There is an abundance of parking available nearby but it isn't cheap as its located in Cardiff City centre."
• "I would never attend this venue again and have told all my disabled friends 100s of them never to use the venue."

Atmosphere and Experience

Pros:

• "Will always be my favourite stadium in the world, looking forward to spending more time there in the future!"
• "Atmosphere was incredible. Welsh fans are in a league of their own."
• "The atmosphere was fabulous, loved every minute."
• "Every visit I get the same overwhelming sense of pride."
• "You just cannot beat the atmosphere of the Principality Stadium."
• "The atmosphere was amazing with the closed roof."
• "The atmosphere inside the stadium was one of the best I've experienced."

Cons:

• "Did have an annoying child behind us slamming someone's seats over and over."
• "Massive queues hardly moving."
• "But your view is very restricted as soon as everyone around the platform stands up."
• "The organisation during half time had hoards of people coming from all areas to use the toilet and then the queue blocked all of the exits so it caused mayhem."
• "For a fairly modern stadium there isn't a great amount of leg room if you are tall."
• "The only negative was the bar giving us the wrong drink after a 15-minute que. We only realised after we sat down."
• "Only complaint (hence the 4 stars) was the bar system, very unorganised, which made for longer than required waiting and warm drinks."