Jade Delight Reviews Summary

Food Quality

Pros:

• "Food was delicious. Couldn't find a single fault."
• "Food was delicious hot and fresh had the build your own."
• "The buffet help yourself was outstanding, hot and plentiful."
• "Food fresh, tasty and plenty to choose from."
• "The food is lovely, nice and hot."
• "The food was delicious, and regularly restocked so nothing was sat for long."
• "Amazing food, great service."

Cons:

• "The shredded duck was so dry we couldn’t even eat it."
• "All the food tasted the same, all the mains are the same the prawn toast is chicken."
• "The small amount of dry (likely reheated from the previous night) food was all gone and no-one was replacing anything unless you complained to the staff."
• "Step daughters chicken fried rice also had no taste and very clearly re heated."
• "Poor food choices, very old and cold."
• "Very disappointed with the luke warm food."
• "The broccoli with garlic was dripping with oil and over cooked."

Service

Pros:

• "We went for the buffet. As soon as we walked in we were greeted by a young lady who made us feel relaxed and welcome."
• "Service was brilliant especially the chap front of house, think he was Gary. He was so helpful and caring, helping me with the stairs."
• "Very friendly staff, lady who worked behind the bar and serving was lovely very welcoming."
• "Staff were very polite and friendly. Worth a visit!"
• "Staff keep the food area clean and dont allow young kids to help themselves."
• "The gentleman serving us was brilliant."
• "The staff was delightful and friendly."

Cons:

• "The manager arrived and even though there was 55 minutes till they closed he instantly said we could not eat from the buffet."
• "Table service was rushed and was general made to feel unwelcome after 9."
• "Rude and incompetent staff!"
• "Her attitude wasn’t good and definitely not welcoming."
• "Woman stood at the end of the buffet eye balling you. Which is off putting."
• "When we phoned Jade delight to explain how unhappy we were the customer service was beyond shocking."
• "This place has the rudest front of house staff."

Ambiance

Pros:

• "It has recently been refurbished Xmas 2016 and is really nice inside and out."
• "Very nice people & welcoming environment. Very clean and seems covid safe."
• "A lovely restaurant hidden gem of Blackpool."
• "Such a brilliant find right on our doorstep!"
• "Beautiful food!"
• "Lovely place fantastic staff brilliant food lots to choose from and all tasted lovely the tie red curry was amazing they made everything fresh and kept topping everything up."
• "The staff are very welcoming and go above and beyond to make your visit memorable."

Cons:

• "Not enough fans. Place too warm. Spaces between tables poor."
• "The atmosphere is a little dead!"
• "The worst part was the carpet. I think they borrowed it from The Syndicate night club, when it closed? My shoes were actually sticking to this beer stained rag."
• "Sadly, it is now overpriced, and dirty."
• "Atmosphere was dead."
• "The only negative was that they insist on you paying BEFORE you dine."
• "More rules plastered on the hotplates and the walls?"

Value

Pros:

• "It's all you can eat, but the good thing is the buffet is being restocked with fresh food constantly, so the food is hot."
• "Don't order beers as you will need a bank loan, definitely the most expensive in Blackpool."
• "Food replenished promptly great variety piping hot."
• "All the food cooked fresh and piping hot!!"
• "Delivery also available, I cannot rate highly enough the food."
• "Definitely agree it's one of the best Chinese in Blackpool."
• "Your not rushed and very reasonable prices."

Cons:

• "They reduced their selection and the quality of their ingredients and I haven't been back."
• "Not impressed to pay £26 for this 😔"
• "Had to pay before we ate. Soup nice. Food very mediocre."
• "The only trouble is it's not all can eat. If you leave too much food on your plate. You will be charged five pound for wastage."
• "WARNING I was ill the day after I had the buffet."
• "The place charges u neatly 9 pound for special fried rice."
• "Food was over 2 hours delivery... all re warmed, salt and pepper chips tasted like cardboard."