Dragon King Chinese buffet Restaurant & Takeaway Reviews Summary

Cleanliness

Pros:

• "Extremely clean and just a lovely environment."
• "Inside it was clean, staff smiling and helpful."
• "The restaurant is spotlessly clean and tidy."
• "Very clean restaurant."
• "Clean and tidy. Pretty good for a quick (overindulgent!) meal."

Cons:

• "Toilets need TLC."
• "Dirty toilets."
• "Toilets, GRIM. Half of the urinals covered in cling film and not clean."
• "NO TOILET SEAT in the female room, toilet roll storage are all broken."
• "The establishment felt unclean, from the moment we walked in."
• "Dirty established."
• "DISCUSSING!! Filthy restaurant, poor service, terrible food."

Value for Money

Pros:

• "It's pretty good value for money."
• "For Dinner time was average competitive pricing of £7.99 or £3.99 for child."
• "Good price for a buffet, 8 pounds during lunch time."
• "Decent price too which is a bonus, actually cheaper for us to eat here than get a take out."
• "Oh and not a bad price either!!"
• "Really good value for money."

Cons:

• "Over priced."
• "Unfortunately the food is bland and it's very over priced."
• "Way over priced for what it is."
• "Not cheap either, £50 for two adults and two kids to go out for a meal."
• "TOO EXPENSIVE £55 for x2 adults and x2 children!"

Food Quality

Pros:

• "The foods they did have tasted good."
• "Good selection of food which was replaced as soon as it ran out."
• "Food is awesome with a great selection of both starters mains and desserts."
• "The food was lovely and delicious!"
• "They cook with fresh ingredients and serve tasty food, what's not to like?"
• "Food great, staff lovely and wearing face masks."
• "Food is good quality and I haven't had a bad meal here ever."

Cons:

• "Some stuff tasted strange and then the next 2 days me and the Mrs felt very ill, stomach pains and sweats."
• "Very poor quality of food. All tastes the same & very bland."
• "The desserts could be worked on as I didn't think they were great."
• "Bland, barely warm...some 'hot' dishes, frankly cold....awful...."
• "Quality of the food was quite good but was not very warm, which was very disappointing."
• "The food however, barely exceeded average and was not worth the cost that was charged."
• "The food was meh, lukewarm and with an odd texture to some of the meat."

Customer Service

Pros:

• "The staff are chatty, friendly and helpful, they always make a point of coming to see how you are."
• "Staff who attend to you promptly."
• "Staff are on the ball at all times to offer assistance."
• "Welcoming and attentive customer service. Does not feel like a standard buffet conveyerbelt."
• "The staff was super friendly and very attentive but not in your face."
• "The staff are lovely and attentive, they love children too so will often give attention to your little ones when they come to take your plates away."
• "The staff are very friendly and helpful."

Cons:

• "The staff do not look like they want to be there and have no customer skills at all!"
• "The staff working there should definitely attend a people's skills course."
• "Under new management, staff don't understand anything you say to them, there very rude along with it."
• "Someone was not nice, not even said thank you or bye, and wasn’t friendly at all."
• "The gentleman spoke to us like we were children, and seemed bothered by us changing our minds."
• "Most of their staff don't speak English, it is only one man can speak English politely."
• "The staff just appear to be going through the motions although they where polite."