Altonapoli Italian Restaurant Kings Cross Reviews Summary

Category: Restaurant London

Address: Altonapoli, 9-11 Euston Rd., London NW1 2SA, United Kingdom

Phone: +447967535017

Rating: 3.9
based on 118 reviews.

Food Quality

Pros:

  • "The food was delicious and came out quickly."
  • "One of the hidden gems in London. The food was very tasty and interior is warm and welcoming."
  • "I ordered a spaghetti carbonara and my partner a penne con sal. Piccante- they were so good, so fresh and delicious, some of the best Italian food I’ve ever had."
  • "Best seafood risotto in town, cooked to perfection with no rich overpowering tomato fishy taste."
  • "The chicken was really moist."
  • "Not cookie cutter Italian - a well thought out menu with a range a dishes for everyone to enjoy."
  • "The food was also very lovely."

Cons:

  • "Poor food. Mussels to start rubbery with no flavour- unable to eat."
  • "The noodles were hard, and the sauce had no flavor at all."
  • "The pizza crust was too thick and there barely were any toppings on the pizza. It tasted very bland."
  • "The food was nothing special, it didn't taste of much and wasn't worth the price what so ever."
  • "Mozzarella starter a bit tasteless."
  • "I’ve had such a bad experience with this café/restaurant I urge you to try something else or be prepared for bland over-priced food."
  • "The food is not authentic. Its not Italian, they just being vultures on Italian food."

Service

Pros:

  • "Their service excellent!"
  • "Friendly staff are usually kept on their toes with a lot of walk in customers."
  • "The staff were attentive and welcoming."
  • "Great service, and really excellent food at a very reasonable price."
  • "Super quick service and food came quickly."
  • "The service was nice and efficient."
  • "Atmosphere and service was excellent."

Cons:

  • "Empty restaurant, left waiting at the door to be seated for ages."
  • "Left waiting at the door to be seated for ages."
  • "The service is poor. We felt unwelcome - when they themselves messed up our order."
  • "The waiter was so unfriendly to the point where I questioned whether to remain and eat there."
  • "Poor service, currently watching 4 waitress' standing at bar doing nothing."
  • "The service was awful. Our food didn’t come for 50 minutes as they forgot to put our order through."
  • "Service is so so bad, the manager (girl who's in charge of taking the money) was very very rude."

Ambiance

Pros:

  • "Very pleasant atmosphere."
  • "A lovely place to bring family and friends."
  • "It wasn't too busy, which was surprising considering its right next to King's Cross Station."
  • "This is a pleasant cafe opposite kings cross station."
  • "The atmosphere is subtle and clean."
  • "A lovely atmosphere."
  • "The ambiance was a 5 out of 5."

Cons:

  • "The place doesn't look inviting from the outside, but inside looks much better with a nice atmosphere."
  • "Glass door that doesn't close and the rude waitress need to constantly slam on it whenever someone enter and exit."
  • "Sadly though, it had to be the worst restaurant (very dated and tatty) that I have ever set foot in."
  • "The dining area is spacious and doesn't feel so closed in as other restaurants."
  • "The place looks nice but different managers and staff please as the pricing and menu are terrible."
  • "It was a little quiet hence the 4 stars for atmosphere but it definitely needs to fill up."
  • "Food was okay, but the service was not so good."

Location

Pros:

  • "It's a convenient location for a good quality meal if you have some time to kill before hopping on a train."
  • "The location is right across the underground and two train stations."
  • "Great food in a modest but vibrant restaurant directly across the road from Kings Cross station."
  • "This place is straight opposite the station, but it is an epic journey to get to it across a very busy road, but it worth it, especially given the other options in the area."
  • "Just situated opposite King Cross Station, really convenient after a tiring day out of London."
  • "Nice restaurant -well sited across of King's Cross."
  • "If you are coming into Kings Cross late, this is an easily accessible, affordable restaurant with good food and great staff - who were excellent with my young and very tired daughter."

Cons:

  • "Unlike this place a similar cafe 5 mins left of it, is bursting with people."
  • "However I have had to go elsewhere on occasions as they sometimes do not open when they say they will."
  • "We booked a table online for this evening, only to arrive and it be shut."
  • "It says open but it's close."
  • "We were up all night and this morning dealing with that, so please be weary of this when you order."
  • "Food was okay. But, the cook’s friends kept staring aggressively at my wife."
  • "We both ended up getting food poisoning."

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