wagamama wandsworth southside Reviews Summary

Food Quality

Pros:

• "Lovely Japanese /thai food, filled with fresh ingredients and main ingredient chillies."
• "The food is well prepared and delicious."
• "Anyways the katsu curry with noodles was fresh and tasty."
• "Chicken katsu curry is my staple and done perfect every time."
• "Good food, big portion size, free green tea."
• "The food was really nice, fresh, and tasty."
• "The food was full of flavour and the service was fantastic!"

Cons:

• "Wagamamas glory days are sadly behind them now - definitely much better options out there for tasty Asian food."
• "Donburi isn't donburi. It's dry AF! No egg, barely any sauce."
• "Good customer service but the food was outrageous.. I tried the chilli ramen chicken and it was horrible.. very bland."
• "Flavourless and overpriced."
• "The food quality is appalling, especially given the price, and the service is slow."
• "Food was cold and tasteless, when I told a member of staff he didn't do much."
• "The food was clearly not fresh, the chicken was chewy and tasted old."

Customer Service

Pros:

• "Service is efficient, food is ready quickly and quality is great."
• "Thank you to all the team. recommend"
• "This time when we came in we were greeted and taken care of by Jada."
• "George was really friendly and made our evening enjoyable."
• "Exceptional communication and service from Lucy!"
• "The staff went above and beyond, especially Nelson who made huge efforts to ensure the children all had a great time."
• "Very polite, helpful, courteous staff."

Cons:

• "Awful place, poor service, waiters that sit down at you table to take an order..."
• "It was a frustrating experience, and it seemed like the manager was not interested in providing good customer service."
• "Staff were not very welcoming, very pushy and rude - with the exception of a new employee."
• "The manager was so rude."
• "However, I had to 5 min to be seated (it was not busy) then had to at least 10 min for my order to be taken!"
• "One manager said there was a problem with the ticket system, another blamed lack of staff in the kitchen."
• "Usual great Wagamama food but poor service. Waited ages for someone to take our order and had to ask for the bill twice."

Atmosphere & Ambience

Pros:

• "Seating is comfy and minimalistic."
• "Venue is nice too and not too busy considering it is in the centre of Covent Garden!"
• "Great friendly staff - had the squid balls which is new on the menu (really tasty and full of flavour - will have again) great location for after the cinema at Southside."
• "Wagamama is a great restaurant in general, but the one in wansworth is vibrant and spacious."
• "It was quiet and chill."
• "The layout of the restaurant is pretty good with a cute terrace where you can enjoy your meal."
• "The prices are fairly reasonable and it’s a good place to have a comfortable dining experience, any day of the week."

Cons:

• "For those who like their meals delivered in a structured manner, you might want to shy away as the rules do not apply here."
• "If looking for a place that closes later, this is a safe but expensive choice."
• "If you are planning to have long conversations with your friend, your partner go someplace else.. As I mentioned: Noisy!"
• "Terribly noisy environment with medium quality food."
• "Shame there is very poor mobile signal in the restaurant."
• "This can't be a real Japanese place."
• "We will not be visiting again instead will go to the wonderful, Vietnamese opposite Wandsworth Town station called Viet Town."