Birmingham Smile Clinic Reviews Summary

Staff Friendliness and Professionalism

Pros:

• "Really delightful and compassionate receptionist called Eleanor."
• "They had a full braces kit which was very cheap to buy."
• "His anxiety eased with the use of verbal reassurance and affirmation."
• "The lovely ladies at Reception always welcome you with a smile and are so friendly."
• "The staff are professional, friendly and knowledgeable."
• "The people who work here are extremely polite and extremely professional."
• "Very polite staff . never had any issues with the dental practice."
• "The receptionist Are ever so cordial and do their upmost to ensure that the quality of service that is given is above standard."

Cons:

• "Although I was very late for my sons appointment, smile clinic were very accommodating."
• "I was treated very nicely by all staff and they made sure to let me know what would happen before they did anything and asked for consent which made me feel very comfortable."
• "The receptionist Disha was very nice to talk to; both outgoing and funny."
• "I came into the practice Disha and Eleanor welcomed me."
• "the receptionist was very polite to me when i walked in, it was a calm environment and a quiet atmosphere immediately."
• "Id like to thank Thabeer and Sapna for the 10/10 costumer service , very friendly and professional."
• "Can’t thank the team enough. My braces have finally given me my perfect smile."
• "all the staff in this clinic are amazing , great service ,understand ur need , talk to you every steps , they are the best clinic in birmingham."

Quality of Dental Services

Pros:

• "They made my braces treatment enjoyable and now I have a perfect straight smile."
• "The people working at the reception as well are amazing."
• "The lovely ladies at Reception always welcome you with a smile."
• "The staff are professional, friendly and knowledgeable and always go the extra mile."
• "The people who work here are extremely polite and extremely professional."
• "Exceptionally friendly and accommodating staff."
• "I’ve had my braces fitted here and I seen a major improvement in the shape of my teeth."
• "I’ve just qualified for braces and the staff there are so welcoming and helpful."

Cons:

• "I came in for my braces treatment because they were causing mouth ulcers via accidental biting."
• "The orthodontists were friendly and efficient. Nothing was too much trouble and the treatment I received was of high quality."
• "We have had a brilliant experience for my son’s dental treatment."
• "Good customer service receptionist are always helpful."
• "I got my braces yesterday and absolutely loved the care i got."
• "First time experience here was great."
• "I felt excited about getting my braces and during the procedure I felt comfortable and happy."
• "Very friendly practice with welcoming staff."