Aagrah Reviews Summary

Staff Service

Pros:

• "We had a family get together here at Aagrah, the staff were very helpful and polite."
• "Excellent service as usual from friendly welcoming staff."
• "Very welcoming from the moment we walked in."
• "Nice staff and comfortable interior."
• "The waiters are helpful and very good at clearing the tables."
• "Service was attentive, and we were prevaricating over our choices."
• "The staff were all lovely and the service was good too."

Cons:

• "The stir fry which we ordered were not mind-blowing they were tasteless no salt no taste what so ever."
• "Rude staff also the food is awful."
• "Waiter had no customer service etiquette."
• "The member of staff at the till was VERY rude, abrupt and aggressive."
• "The waiters kept giving us annoyed glances."
• "Customer service was rubbish."
• "Service very poor, wrong number of places set and the place was packed so they obviously overbook the upstairs party room."

Food Quality

Pros:

• "The buffet was excellent. All the food was delicious and such high quality."
• "The food here is life changing."
• "The flavours were a joy to the tastebuds and so good I will go back tomorrow and have exactly the same dish."
• "All the food was hot, fresh and tasty."
• "With steamed rice it was the cleanest and freshest curry which still has me salivating over."
• "The lamb chops were so juicy and tender also the mains were amazing we had Karahi chicken and it was full of flavour and the right amount of spice also Nan bread was soft and puffy."
• "The food was lovely. Served hot and all was tasty."

Cons:

• "Buffet was poor, poor choice, Luke warm and definitely not worth £18.95pp."
• "Food let down by over-use of chilli on everything so it all tasted pretty much the same."
• "Got 2 different biryani's delivered, both were seriously overspiced."
• "Mine was too hot, when it came back it tasted like they had sweetened it instead, my wife's was watery and tasteless."
• "Food was very poor. Cheap chicken used, covered in oil - more oil than actual curry."
• "The food was under cooked and the service was generally poor."
• "The food was terrible! Cold, oily, and bland."

Ambience & Decor

Pros:

• "They also do a buffet upstairs if you want something less formal."
• "Nice, welcoming atmosphere at the restaurant with interesting internal decor."
• "Atmosphere created here by the great staff is amazing."
• "Nice and spacious and background music isn't too loud so you can have a conversation."
• "The restaurant was very busy but the atmosphere was still really good."
• "Always good food at the buffet... There's something for everyone, including the kids!"
• "Every table was happy and loud. Brilliant place, can't wait to go again."

Cons:

• "First impressions? Dirty. Our table had mess underneath it and a lot of it."
• "Decor looks very dated and tired, would recommend a refit or sprucing up."
• "This particular restaurant was decorated over 20 years ago, and it seems nothing has changed since."
• "Layout of room makes getting from table to buffet and back a nightmare without bumping into other customers eating at their tables."
• "Service very poor, wrong number of places set and the place was packed so they obviously overbook the upstairs party room."
• "This evening I had a peshwari naan with glacé cherries and pineapple - disgusting and not at all authentic."
• "The Karahi was tomato-y and a bit sweet with 0 spice, the paratha was flat and solid."

Value & Pricing

Pros:

• "The price for the buffet is very good."
• "It is delicious and fresh, and always delivered faster than estimated."
• "For £15 a head it is very good value, all the food seemed very fresh and was replenished frequently."
• "Also, for the ones that need careful planning of the budget or, why not, the ones that don't like splashing the hard earned cash, a few discounts schemes are available."

Cons:

• "Price is ridiculous. They charged my 13yr old as an adult."
• "When speaking to the manager he just started laughing as if I was cracking a joke."
• "The bill was high even with the discount I was shocked to see what did I order and the taste wasn't good."
• "Even after taking off my dish the bill was over £100."
• "Poppadoms were offered but they charge a £1 each and charge for the dips."
• "As a large group we weren't allowed to pay individually on our cards. They insisted on cash only. Very suspect."
• "£24 in total. The time we went was 6.15pm and not many people in which is not surprising."