Address: Norstead Pl, London, SW15 3SA, United Kingdom
Phone: +442088763205
Rating: 4.0
based on 97 reviews.
Course Conditions
Pros:
"Course in generally good condition, decent signage, fairways generally wide and well maintained."
"Greens were fair, fairways were firm and the rough pretty penal, but as expected given the rain and sun over the last two weeks."
"Greens always in good condition. Ditches offer a good challenge."
"The course is challenging and in good shape too."
"Fairways generally wide and well maintained. Greens were quite soft and slow, but generally consistent."
"Greens were in excellent condition (better than most members courses)."
"It's great for beginners and open for visitors. They've got a range too."
"Lovely place and hard work by all staffs. The course is getting better and better everyday."
Cons:
"A remarkable deterioration of the course in recent years, fairways and greens long and unevenly cut."
"The bunkers have a lot of stones and very little sand, the tees are uneven."
"Conditions which have been deteriorating for some time. Greens damaged from heavy machines."
"The course has gone rapidly downhill last year, overplayed, the fairways overcut."
"Greens absolutely covered in goose droppings to the point where some were unplayable."
"Bunkers rock hard. Like a dry river bed. Unacceptable even for a pay and play."
"Played Duke's on a warm Wednesday night... the cups aren't properly cut out on pretty much every green."
"Driving range could use some TLC, new Mats etc."
Customer Service
Pros:
"Great golf course and range, staff always make me feel very welcome."
"The staff behind the bar (Andy, Emma & Co) are very accommodating."
"Staffs are very helpful and friendly. Special thank you to Andy and very positive energy staff Emma."
"Staff at the course are friendly and welcoming, but this is not the course to play if value a sensible pace of play."
"Fantastic facilities! Have yet to play on this course, as I've been rained out several times. However, staff has always been accommodating with rebooking my session to another date."
"Very friendly staff. Only observation after a most enjoyable visit would be that we wanted to have a drink and something to eat afterwards but the place seems to shut down at 6.00."
"The staff couldn’t have been more helpful and accommodating, they made a hard day a lot easier. The food was lovely."
"Customer service at it's worst. Need to reschedule a class. Called, texted and emailed... No one reaches out no explanation whatsoever."
Cons:
"I contacted the manager to complain and I had every excuse in the book thrown at me."
"I've notified the manager at the clubhouse who could only offer to book me a new tee time in the middle of the week."
"Customer service is poor... a bald man in glasses shouted at me that I have to leave the clubhouse and get the balls at the range."
"The most despicable experience at this golf club. The manager was horrible and patronising."
"Unfortunately, it seems that Michael has no interest in addressing this problem."
"The second email address that I was finally told to, got bounced back and then the owner left me on read."
"First day staff too busy talking to serve you. Second day the price of the drinks were more than the day before by over a pound."
"I will never ever play there again, one green looked like someone had driven over it. I asked for some money back and the staff pretty much laughed at me!!!! Never again !!!"
Pace of Play
Pros:
"Played Duke's on a warm Wednesday night. Course busy, as always the case here, but we got round quickly, mainly thanks to groups in front of us playing at a good pace."
"Played Princes course after work on a Wednesday. 3.25 hour round as a 2 ball."
Cons:
"Experiences recently have been let down by the painfully slow pace of play; weekends in the summer are shockingly slow."
"Worst pace of play I've ever experienced, and that's in November! Tee times only 7 minutes apart."
"It would be a four star review but for the absolute nonsense of almost every golfer on the course playing on their own."
"Horribly slow, with lots of beginners playing. We played 7 holes in 2 hours before deciding to give up."
"The course today is unplayable. Several greens are out of action as are tee boxes. The course is oversubscribed massively."
"Yesterday we had the unfortunate experience of playing at Richmond Park Golf Course... the pace of play was unlike anything I had ever encountered before."
"I thought we would give this course another go after a few disappointing experiences. If anything it’s got worse. Only play here if you want a 6+hour round."
"Having to wait 15 mins for each hole isn't fun. Driving range used to be good value too."