The Caldecotte - Pub & Grill Reviews Summary

Service

Pros:

• "The team were dealing with a busy Sunday and despite that from the women that seated us to those that served us, 4 adults and 4 children couldn't have been happier."
• "Jack is truly an asset to the pub."
• "I received a reply from the restaurant manager within minutes of posting this review."
• "The service is always super fast with no long waits, they definitely know how to work with children!"
• "Service was excellent, very family friendly and Tabitha was great."
• "Chris, the assistant manager, joked around with my children and us."
• "Our waiter for food order though was FANTASTIC."

Cons:

• "We were abruptly stopped by 'secret squirrel' she refused to give her name and was not wearing a name badge."
• "Caldacotte bar and serving staff need training management should stop lying to people."
• "Service could be better, 5 or 6 servers were mostly standing around and talking."
• "Had to get my own menu, waited at the bar for a long time."
• "Service was ok done just enough no more no checks to see if all ok bar staff very abrupt."
• "Staff were unable to be clear on when food would be served."
• "The service was a bit slow."

Food Quality

Pros:

• "The pub itself & food is lovely, and the outside area is great with lots of benches and pretty view of the lake!"
• "Lovely pub with a great view and with lots of potential."
• "Also the food was delicious so thanks to the chefs that night."
• "This place is amazing, we stayed in the premier Inn attached, also not too shabby, steak both nights, which was heavenly, sirloin night one, stuffed night 2, stuffed steak was incredible."
• "Great unlimited breakfast with plenty of choices, from pancakes & pastries to a full English with mushrooms and black puddings."
• "One of the best burgers I have ever eaten."
• "The burger beef patty was cooked 'medium' done to perfection, and chips were seasoned beautifully."

Cons:

• "Food is terrible. I ordered what was supposed to be a 'crispy' chicken burger. Soggy, from frozen low quality burger."
• "However, our plates were luke warm, the gravy for roasts was very salty, duck fat potatoes were burnt and overcooked."
• "The starter was the worst I've ever seen or tasted and the main looked like it had been cooked last week."
• "The food was frankly terrible."
• "The steak was flavourless and tough. (Ordered a medium rare)"
• "The black pudding was as hard as a hockey puck, literally wasn’t edible."
• "The roast beef was over cooked, the menu even states that there would be pink but it was really tough and most of it wasn’t eaten."

Ambience and Location

Pros:

• "Lovely setting beside the lake."
• "The pub is in a lovely location overlooking Caldecote lake."
• "Lots of car parking, it also has a children's playground and it's next to a picturesque lake for walks and feeding the ducks."
• "There are plenty of free car park spaces available, with outdoor kid playgrounds. Stunning views, although it was too chilly for any walks around."
• "This pub it situated in such gorgeous surroundings by a lake with spacious and easy parking."
• "Great pub on Caldecotte Lake. Lots of free parking, hotel attached next door."
• "The location is fantastic and the building itself is very interesting."