Bottegino's Reviews Summary

Category: Italian restaurant Bristol

Address: Emerson Way, Emersons Green, Bristol BS16 7AE, United Kingdom

Phone: +441179573722

Rating: 4.3
based on 137 reviews.

Atmosphere

Pros:

  • "The setting is lovely with a great atmosphere which makes you feel comfortable."
  • "A Christmas float came past outside. It really boosted the evening and was lovely to see."
  • "A great atmosphere."
  • "The set up and layout was brilliant! They have beautiful lights above the tables too."
  • "Always a friendly welcome and a great atmosphere."
  • "Great atmosphere and friendly attentive staff."
  • "The place is lovely and clean and always has a great atmosphere."

Cons:

  • "The restaurant is lacking a bit in atmosphere."
  • "Acoustics really not good always noisy."
  • "Atmosphere was also lacking :("
  • "It was very busy and felt like a cattle market."
  • "The decor and layout are a little clinical for me."
  • "Being seated in the centre of the restaurant can feel uncomfortable and the noise level can be very loud."

Service

Pros:

  • "The staff still as friendly and welcoming as always, we will return very soon, thank you Botteginos for making our visit stressless."
  • "The staff are really polite and helpful."
  • "Fantastic service from John and the team."
  • "Service was good and you are not rushed."
  • "Service quick and friendly."
  • "The service we had was wonderful, very attentive!"
  • "Staff very friendly, prompt service."

Cons:

  • "The service is a bit slow."
  • "I wait 10 min to be served in the end we ask someone to take order."
  • "Within 2 minute of seating our original drinks order was lost."
  • "Poor service. Waiting staff running around looking like they haven't got a clue where they are or what they are supposed to be doing."
  • "Sevice couldnt get the order correct...received 3 different tables orders and took 4 attempts to ask for the bill."
  • "Had to ask for the bill 3 times, which took 45 minutes."
  • "Disappointed waited 1 hour 20 mins for 4 slices of pizza we asked for water and we got ignored by 2 staff members."

Food Quality

Pros:

  • "The food was amazing with plenty of choice catering for vegans and gluten free too."
  • "Great food and drinks."
  • "Food was absolutely amazing!"
  • "The pizzas are generous on toppings from our experience."
  • "Food was tasty and portions generous."
  • "The meal was delicious."
  • "I had a fantastic pizza (one of the best I have ever had!)"

Cons:

  • "It is a shame that this doesn't taste like traditional Italian food anymore."
  • "Poor quality sea bass and sea platter."
  • "The food was disgusting; flavorless and cheap tasting."
  • "Mediocre food. All staff were looking totally and utterly miserable."
  • "The taste, look and texture of the 'Fish of the Day' in breadcrumbs was exactly the same as frozen Birds Eye or Youngs."
  • "The food was so bad we turned down the doggy bag to take it home."
  • "Food very mediocre."

Value

Pros:

  • "£13.95 for starter and main."
  • "Prices for set menu were very reasonable."
  • "Despite a fixed price menu you still get a good choice."
  • "Early evening deals and 2 courses for less than £10 made this excellent value for money."
  • "The offers they have there are also very good if you are on a tight budget but want a bit of a treat."
  • "Very generous portions and reasonable prices."
  • "Food was great, portions were generous, and the price is cheap."

Cons:

  • "Prices were expensive for what you get."
  • "We ordered a cocktail which was out of a tap !!! Not hand made at £9 a glass REALLY !!"
  • "14 quid too, disgusting."
  • "Food was fine, but a bit pricey for what it is, especially at lunch time."
  • "It’s slightly pricey compared to some places and I’ve had better quality food for the same price elsewhere."
  • "Insanely priced for the poor quality main course."
  • "The new menu doesn't show any prices!"

Health & Safety

Pros:

  • "It was a very relaxed atmosphere whilst abiding to social distance."
  • "Nice and clean, plenty of hand sanitizer, lovely friendly staff."
  • "Plenty of parking in the retail park behind the restaurant."

Cons:

  • "None of the staff was wearing a mask and the place was packed."
  • "We ordered from the menu and then we both got sick the next day, because the food was deteriorated."
  • "Only thing I fault is the toilet seats in the ladies were all broken."

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