Bottegino's Reviews Summary
Category: Italian restaurant Bristol
Atmosphere
Pros:
- "The setting is lovely with a great atmosphere which makes you feel comfortable."
- "A Christmas float came past outside. It really boosted the evening and was lovely to see."
- "A great atmosphere."
- "The set up and layout was brilliant! They have beautiful lights above the tables too."
- "Always a friendly welcome and a great atmosphere."
- "Great atmosphere and friendly attentive staff."
- "The place is lovely and clean and always has a great atmosphere."
Cons:
- "The restaurant is lacking a bit in atmosphere."
- "Acoustics really not good always noisy."
- "Atmosphere was also lacking :("
- "It was very busy and felt like a cattle market."
- "The decor and layout are a little clinical for me."
- "Being seated in the centre of the restaurant can feel uncomfortable and the noise level can be very loud."
Service
Pros:
- "The staff still as friendly and welcoming as always, we will return very soon, thank you Botteginos for making our visit stressless."
- "The staff are really polite and helpful."
- "Fantastic service from John and the team."
- "Service was good and you are not rushed."
- "Service quick and friendly."
- "The service we had was wonderful, very attentive!"
- "Staff very friendly, prompt service."
Cons:
- "The service is a bit slow."
- "I wait 10 min to be served in the end we ask someone to take order."
- "Within 2 minute of seating our original drinks order was lost."
- "Poor service. Waiting staff running around looking like they haven't got a clue where they are or what they are supposed to be doing."
- "Sevice couldnt get the order correct...received 3 different tables orders and took 4 attempts to ask for the bill."
- "Had to ask for the bill 3 times, which took 45 minutes."
- "Disappointed waited 1 hour 20 mins for 4 slices of pizza we asked for water and we got ignored by 2 staff members."
Food Quality
Pros:
- "The food was amazing with plenty of choice catering for vegans and gluten free too."
- "Great food and drinks."
- "Food was absolutely amazing!"
- "The pizzas are generous on toppings from our experience."
- "Food was tasty and portions generous."
- "The meal was delicious."
- "I had a fantastic pizza (one of the best I have ever had!)"
Cons:
- "It is a shame that this doesn't taste like traditional Italian food anymore."
- "Poor quality sea bass and sea platter."
- "The food was disgusting; flavorless and cheap tasting."
- "Mediocre food. All staff were looking totally and utterly miserable."
- "The taste, look and texture of the 'Fish of the Day' in breadcrumbs was exactly the same as frozen Birds Eye or Youngs."
- "The food was so bad we turned down the doggy bag to take it home."
- "Food very mediocre."
Value
Pros:
- "£13.95 for starter and main."
- "Prices for set menu were very reasonable."
- "Despite a fixed price menu you still get a good choice."
- "Early evening deals and 2 courses for less than £10 made this excellent value for money."
- "The offers they have there are also very good if you are on a tight budget but want a bit of a treat."
- "Very generous portions and reasonable prices."
- "Food was great, portions were generous, and the price is cheap."
Cons:
- "Prices were expensive for what you get."
- "We ordered a cocktail which was out of a tap !!! Not hand made at £9 a glass REALLY !!"
- "14 quid too, disgusting."
- "Food was fine, but a bit pricey for what it is, especially at lunch time."
- "It’s slightly pricey compared to some places and I’ve had better quality food for the same price elsewhere."
- "Insanely priced for the poor quality main course."
- "The new menu doesn't show any prices!"
Health & Safety
Pros:
- "It was a very relaxed atmosphere whilst abiding to social distance."
- "Nice and clean, plenty of hand sanitizer, lovely friendly staff."
- "Plenty of parking in the retail park behind the restaurant."
Cons:
- "None of the staff was wearing a mask and the place was packed."
- "We ordered from the menu and then we both got sick the next day, because the food was deteriorated."
- "Only thing I fault is the toilet seats in the ladies were all broken."
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