Burger King Reviews Summary

Food Quality

Pros:

• "The Chicken and Bacon burger meal with fries is just on point."
• "The food itself was great, I always think burger king tastes great."
• "Plant Whopper good as always, cannot complain, french fries okay."
• "The burgers, were tasty, but dried out, not succulent at all."
• "The food was great."

Cons:

• "Quality of food is bad, 20 min wait on average for one burger ! Stale bread and barely warm burgers."
• "The burgers were extremely cold and the fries tasted really awful."
• "Food so cold thought it come from a fridge."
• "The burger patty was burned almost to a crisp and very dry, it was disappointing."
• "Food is always half warm and never hot like it has just been cooked."

Service

Pros:

• "Lovely atmosphere, would recommend getting your family here for a nice and quick meal."
• "Just a normal burger king. Staff was friendly, they do seem to be improving."
• "I like the staff, very friendly and always helping get the best deal possible."
• "It's by far the best Burger King in the area by a long shot, service was good, efficient and friendly."
• "The staff is smiley and polite, working very fast."

Cons:

• "Service TERRIBLE. Food WORSE."
• "terrible staff. rude and unprofessional."
• "The staff were rude and clearly not happy to work at BK."
• "Most are the staff are very rude and irritable at busy times."
• "The girl wearing a Hijab has a terrible attitude she looks and talks with an attitude that shows she hates her job."

Cleanliness

Pros:

• "This place is nice and clean."
• "They attend a full clean between sessions so it felt covid safe too."
• "The shop and the toilet is nice and tidy."
• "Best Burger King outlet till date I have been to in UK. Staff very friendly, professional and helpful."
• "Lovely place for kids with friendly owners and staff."

Cons:

• "Honestly, don't eat here. Staff don't wear gloves, the tables were filthy."
• "it was dirty messy, disgusting tables, floors, trays, seats, as well as dividers..."
• "Restaurant dirty…tables dirty, rubbish on floor in eating area, fluid on floor and rubbish by drinks area."
• "I should have taken pictures of how filled all the bins were and dirty the tables were."
• "Place is dirty, rubbish all over the floor."

Order Accuracy

Pros:

• "Food is always ready on time and hot, always get asked if I need any extra side or upgrade to my burger."
• "Never disappointed. Quality of service much better than other nearby restaurants."

Cons:

• "Just went though the drive thru and they fudged me over I ordered 22 pounds of food 1 double whopper meal large 2 whopper meals large got home and med fries med drink no double whopper."
• "Went through the drive-thru... but was told that they only accept one code per car."
• "Served wrong burger, one chicken and one beef burger inside a double whopper."
• "Got order totally wrong when selecting options to be removed from my burger on the system which meant I had to wait longer and my chips got cold"
• "I ordered only two burgers... they gave me only one and it was not even the one that I ordered!"