Nando's Wimbledon Reviews Summary

Food Quality

Pros:

• "Always very satisfied with the food quality."
• "Not only was the food great, but you served me Organic Clipper Tea! I love all things Fairtrade and plastic free, especially when they are Organic too!"
• "The chicken from here was simply delicious. Very soft chicken breast this time, usually I find it very dry."
• "The food is good old nandos."
• "Surprisingly great food with many healthy options!"
• "The food was great it was my first time trying the new bbq flavour, the chicken was soo soft."
• "Food was very delicious and tasty."

Cons:

• "Chicken was cooked to death and bone dry - that was a thigh piece as well!"
• "The quality of the food is nowhere near what it used to be."
• "New chips came and were physically raw."
• "Chicken was fresh but didn’t have the sauce that I asked for -twice."
• "I was really looking forward to trying the new loaded fries only to be disappointed on so many levels."
• "After my friend finish eating her meal I finally get mine, which was raw and not so tasty."
• "Chips have changed for the worse, they’re now more “factory looking” and not much taste."

Service

Pros:

• "The service was quick and efficient!"
• "Came here after Church on Sunday. Food was good and consistent with all other Nando's. What sets this place apart was the SUPER FRIENDLY staff! Wow!"
• "Ivana was a great host, and very welcoming to me as a guest."
• "Called in today with my wife and daughter, and had a lovely experience."
• "The supervisor who took our money was much better and she even enquired how are meal was at the end of our session."
• "Tonight I had the QUICKEST Nando's I have ever had. Patrick the waiter got us seated straight away. He was extremely polite and flexible."
• "The waiter (Yousef) is super and wonderful. He supported us in online ordering and all requested supports we asked."

Cons:

• "NOT going back to Wimbledon Nandos restaurant. My wife and I arrived around 12.10pm there was only two customers in the restaurant so it was EMPTY!"
• "Order was wrong had to send the waitress back 2 times on the 3rd time my order was still wrong."
• "Manager was terrible insisting this is how the rice comes."
• "After waiting over an hour and 15min I called up Nando’s Wimbledon to get an update. Lady who answered was not friendly / professional."
• "Their ordering service is utterly awful - it took us literally half an hour to order our food because their website kept crashing."
• "Even takeaway orders take ages and expect missing items in your bag."
• "The staff were pretty unfriendly, phone orders were never ready on time."

Ambiance and Cleanliness

Pros:

• "The layout and cleanliness of this restaurant was good."
• "The restaurant is in a fab location, we stopped here before seeing a show at the New Wimbledon Theatre."
• "They gave us tap water without having to ask."
• "Nandos provided us with shade, air conditioning and good service."
• "I also noticed that the bathroom does had foot pullers, so you can pull the door towards you without touching the door handle with the hand you just cleaned."
• "After the previous people had used the table it was sanitised straight away."
• "This Nando's is probably the best in terms of location."

Cons:

• "Apart from tables that were slightly too close together for privacy."
• "With so much space me and friends were sat in the most uncomfortable awkward positioned seats."
• "Tables felt a bit crammed in, there was certainly no social distancing between tables so I wouldn't advise going if this is an issue for you."
• "Not the greatest Nando’s I've been to. Need to deal with the fly situation."
• "Didn't eat at all, restaurant was full of flys."
• "Not the best Nando's as was rammed in downstairs. Virtually sat with the next table - on either side."
• "The ground no longer feels warm, it feels drafty and uncomfortable, no longer the warm place I'd take my coat off."

Value and Pricing

Pros:

• "They have bottomless refills, much like fast food restaurants, and whilst the food is indeed fast it is unlike other fast food restaurants."
• "Affordable and taste food. You can choose level of spiciness."
• "Nando’s is simply brilliant, the food, the atmosphere and the system."
• "Great quality food as you'd expect."
• "Good when you get the decent chef's on shift or when it's less busier. Peak hours usually means rushed food, usually tough chicken & cold chips."

Cons:

• "It's quite pricey for the quality of food they provide in return you expect a bit of service."
• "I'll dump this all over social media unless I get some sort of response."
• "Decided to have cheeky nandos as it's my birthday, first time eating at this restaurant as was in the area shopping. Fantastic service felt really welcome on more then 1 occasion someone came out and ask if there was anything else. Fast service, Food look good tasted okay. I have now reached home and unfortunately can't stop throwing up, like physically being sick."
• "Disappointed with my experience as I've been turned down twice due to a lack of food supply."
• "The portion is absolutely small, it like for 9 years old kid."
• "Good food... if you manage to get in! In the past few months, every time I went to this Nando's, waiting times were horrendous, tables were fully booked or they were so short staffed that they weren't taking any orders."
• "When enquiring about order delay I was told waiting times can be over 2hours for deliveries."