Nando's Colliers Wood Reviews Summary

Food Quality

Pros:

• "Very yummy food and very fast service once we were sat down."
• "Food was lovely and front of house staff was friendly."
• "Tonight was my first time eating at Nando's, and I could not be happier that this is the one I visited for a first experience."
• "The chicken tasted decent but seems to have less salt."
• "The food itself was super tasty and I would happily eat here again as I felt super looked after by the staff."
• "The chicken breast was really nice and as usual the peri peri sauces were the stars of the meal."
• "Had peri peri chicken, fries and corn on the cob. Tasted delicious."

Cons:

• "The standard of the food is not as great as before, chicken is cold and doesn't taste like from fire grilled."
• "So many flies in the restaurant..Can contaminate food."
• "Come to this branch often. Not sure what’s happened but the service and food was POOR."
• "The chicken was cooked as though the chef was in a hurry as it tasted as though it was boiled first before being placed on the griddle plate."
• "The chicken was hard and needed real effort to cut, it was as hard as old leathery boots."
• "The food was bland, the chicken was charred."
• "The chicken thighs are extremely burnt."

Service

Pros:

• "Staff here are great, always very welcoming."
• "Good atmosphere and really friendly and helpful staff."
• "I love this Nandos! The staff has such great energy about them always."
• "Attended this restaurant this evening the staff was very nice and friendly managers also very helpful."
• "Service was A class. It was extremely busy but they kept it moving."
• "The staff were very friendly and helpful, the food was DELICIOUS."
• "I frequently dine at this lovely restaurant because of its friendly service."

Cons:

• "Very bad management and when we got our food it was cold because they had left it by the counter for 30minutes."
• "Terrible slow service. Food arrived late and restaurant was not that busy."
• "Late every time. I usually order on the app for collection and select a time. Whenever I turn up they are never ready and usually 10-15 mins late."
• "The manager (Daniel) was rude and kept telling that the food would take 30 minutes."
• "The service we received from 'natalia' was awful."
• "Horrible service was told to wait outside (in the freezing cold) for a table."
• "Very slow service and long waiting times."

Cleanliness

Pros:

• "It's clean and tidy the tables get cleared off quickly once someone left."
• "The food arrived within 20 minutes of ordering."
• "I must admit I haven't been to this particular branch in a while. Decided to visit with my 3 year old daughter after her nursery session and I must say I was very impressed with the renovations."

Cons:

• "Glases came uncleaned.."
• "Needed a good clean and there were flies flying around and cobwebs on the windows."
• "Food was cold, and there was a hair In our dip."
• "The tables are quite sticky and don't feel that clean."
• "I used the disabled bathroom which needs a good clean."