Irwin Mitchell Solicitors Reviews Summary

Legal Expertise and Case Handling

Pros:

• "She navigated the complexities of the legal system with grace and precision."
• "Once the legal strategy had been decided, it was meticulously executed, especially in respect of critical time limitations."
• "Zahra’s confidence in and clear unparalleled knowledge of all things family court related is beyond impressive."
• "Céline Winham and Natalia Siemems were simply excellent in turning things around in record time."
• "I was very pleased with how she handled my case, bringing it to a successful conclusion."
• "Her unwavering dedication and exceptional legal expertise made all the difference."
• "Darren Adams managed to settle my claim successfully."

Cons:

• "I wouldn’t recommend this company to anyone! If you think very bad things won’t happen to you and it’s about someone else, guess what? They will."
• "Regrettably, she was not present when the issue was resolved."
• "Irwin Mitchell is a complete fraud-only out to take as much money from an unsuspecting litigant and the greedy company can get."
• "The case handlers from beginning to the end of the case were so slow, lazy and incompetent."
• "Just taking money from no win no fee insurance. Even the medical report from specialist I've paid disappeared."
• "It took them FOUR years and one (after three years) failed court case-because they sued the wrong people!!"
• "AVOID THEM! There are other companies who are competent and ethical. Find one-Irwin Mitchell isn’t one of them."

Communication and Responsiveness

Pros:

• "What truly sets Katie apart is her remarkable communication and responsiveness."
• "Celine made sure I understood all the factors I needed to know in my decision making process and then executed the necessary steps in a timely manner."
• "Céline reassured me at every step and even attended to matters on her days off."
• "Her response times were consistently impressive and she handled our case with diligence and compassion."
• "The communication was also exceptional, Céline was very prompt even when out of office."
• "She always kept me well-informed, promptly answering my questions and addressing my concerns."
• "Most importantly Rebecca always returned my calls and emails- something I haven't experienced with most solicitors in 59 years!"

Cons:

• "Laura Hibbert twisting words and decided to close the case as she said that is going on holiday and can not deal with me anymore."
• "After an inquiry I received a lovely standard reply from the CEO asking me to call for an appointment... but nobody bothered to call back for two weeks even after prompting them by phone again."
• "The person I spoke to had taken my details down, allegedly sought advice then claimed that they no longer deal with this particular area in question."
• "Conclusion five months been waisted and this firm does not seems to take me any where!"

Professionalism and Support

Pros:

• "Deborah Casale, was my solicitor at Irwin Mitchell and I cannot praise her enough."
• "That is what I have valued the most; that and her willingness to listen and to always be willing to understand all perspectives."
• "I would recommend Irwin Mitchell without a shadow of a doubt."
• "I wholeheartedly recommend their services without hesitation."
• "We achieved a positive outcome quicker than expected and we are grateful to her."
• "I wouldn’t hesitate to recommend Emma Guy at Irwin Mitchell and thank her for all she has done for my Mum."
• "I am extremely grateful to Irwin Mitchell, and Deborah Casale in particular, for taking on my case... Deborah's highly professional approach ultimately resulted in the successful conclusion of my claim."

Cons:

• "I cannot understand as to why an organisation rated Excellent would forward clients to an average firm."
• "Inappropriate legal work, unprofessional, irresponsible, time and money wasters."
• "After instructing Irwin Mitchell they needed three months till they sent the first letter to opponent."
• "Had to push them all the time for three and a half years until they have completed it."