Address: Hurst St, Birmingham, B5 4TD, United Kingdom
Phone: +441216227850
Rating: 4.0
based on 298 reviews.
Food Quality
Pros:
"The food came out quickly and was fresh, tasty and plenty full."
"We have eaten here on 3 or 5 occasions and have had good food, good prices and a nice atmosphere."
"Service was fast and food was pretty delicious. 9 pounds for this set of ribs wings fries and onion rings."
"Had a large mixed grill with a few sides and couldn't fault any of it."
"Meal was good - hot and as it was fish and chip club day - it was more than adequate."
"Very Nice chicken korma, lovely staff, very spacious area."
"Food was tasty, good atmosphere but avoid any steak dishes as they dont have a clue on what cooking it rare means."
Cons:
"Serves freezing cold food."
"Prepare for over an hour waiting for an english breakfast plate."
"Meals were OK. They did miss a side order from my friends meal."
"Worst mixed grill I have ever tried to eat. Hardly any meat on plate and ALL Burnt."
"Ordered the Chicken Melt, sadly the only thing cooked was the chicken (precooked)."
"Food wasn't up to much either. Not hot just lukewarm."
"FREEZING cold bacon, sausage & beans, 2 rubbish eggs (1 didn't have a yolk)."
Staff Service
Pros:
"The staff are quite helpful & sort out any issues that come up attempting to order through the limitations of the app."
"He was so happy and polite and gave us all the best experience while here."
"Staff were friendly and polite."
"Fantastic Wetherspoon, great staff. Matt is amazing."
"The team are always bubbly and happy to see every customer."
"Staff were extremely helpful accommodating a group of 10 of us."
"The staff were very friendly, helpful and efficient during our visit."
Cons:
"Service is slow, very slow! Look at the picture, massive queue and nobody serving...."
"Staff are lax can't be arsed to serve."
"Staff are rude and not welcoming."
"Rude staff (even for a spoons), would recommend going to Tesco, grabbing yourself a sweet bottle of JD and popping on I'm a Celeb instead."
"The new manager has absolutely destroyed the place...doesn't get cleaned, rude bar staff, dirty toilets, drug dealing in cubicles, fights being out of control from drunken customers."
"Staff couldn't give a toss."
"Absolutely awful. I don't normally write reviews or complain or get personal but the lady who served us with brown hair in a bun had terrible attitude."
Accessibility
Pros:
"All on one level (including both sets of toilets) there's ramp access from Hurst Street so suitable for wheelchairs and buggies."
"Wheelchair accessible and disabled toilets large building with plenty of seating good food and decent drinks."
"Disabled accessible for food, drinks and toilets although the bar is high and I didn't spot a lowered area for wheelchair users to approach."
"There are two entries and reasonable for wheelchairs."
Cons:
"Used the womens bathroom before leaving which was soaked all over the floor, looked like a leak from the toilet that hadn't been fixed maybe."
"Toilets were a state though."
"The whole pub could do with the deep clean; this is especially the case in the woefully disgusting toilets which were a health hazard."
"You have to disclose any disability to the bar staff before you can use their disabled toilets."
Atmosphere
Pros:
"A nice large pub which has loads of seating as well as standing areas for people who just want a drink."
"It's a typical Weatherspoons but is so spacious that you don't feel claustrophobic inside."
"I loved this place, great atmosphere, great service, great location."
"Food is fantastic, the way they handled the place during pride was incredible."
"Lovely pub, had great outside spaces at front and back with umbrellas for the typical British Summer."
"Nice atmosphere and it's lovely inside."
"The atmosphere was amazing."
Cons:
"It's alright isn't it, again a Wetherspoons pretty standard just you can stagger down to missing bar after gay or not and listen to a guy in a dress bang out I will survive with your friends who are into that kinda thing."
"It's quite loud & hard to have a conversation."
"Noisy due to lack of dividers."
"The table next to us were clearly pretty drunk, screaming and shouting and blasting music from their phones."
"Grim place to be. Staff were non engaging. No background music."
"Classic dingey spoons."
"Sat here and I've been in many wetherspoons pubs, but I have to say avoid this one. It's nothing more than a playground for drunken students."