The New Inn Reviews Summary

Food Quality

Pros:

• "The food is always good, and they have a good general selection of food types so there is something for everybody."
• "The food was excellent and we were able to chat and have a relaxing lunch without being hurried."
• "The food was delicious! I do recommend that you try the Surf and Turf with lobster."
• "Food on this occasion was excellent. Had the steak fritze."
• "The food (we had the fishcakes, salad & fries and the tandoori wrap with a side of fries) was delicious and couldn't fault any part."
• "A great Sunday roast & a great place to get the family round the table with their delicious Sunday feasts, served on a platter at the table."
• "Food was amazing, and all came out together, no mean feat, considering there was 14 of us."

Cons:

• "The canapes on the day however were dreadful."
• "Chicken pieces that could not be swallowed."
• "Food wasn't any better either. Salad, vegetables looked dried and old."
• "The vegan Sticky noodles which promised stir-fried vegetables was underwhelming."
• "Starter was yummy prawn cocktail but roast dinner was a big let down burnt roast potatoes with chewy roast beef."
• "Sunday dinner huge disappointment! Luke warm, soggy boiled roast potatoes, little veg."
• "Food awful had to send back main course as still cold in the middle."

Service

Pros:

• "Nothing was too much trouble from booking via email and the staff on site."
• "Emma our waitress couldn't have been more helpful, polite and attentive throughout."
• "The staff here are exceedingly polite and attentive."
• "Big thanks to all the lovely staff at the very chic & modern New Inn."
• "Every member of staff was so helpful and friendly."
• "Our orders were taken and the two young ladies looking after us did a fantastic job of waiting on us."
• "Staff were attentive and friendly."

Cons:

• "Turned away because they discriminate against people who have a baby with them."
• "I don't think we will be coming back anytime soon."
• "After about 15 minutes the waitress came and said that there were no pizza bases so we would have to wait slightly longer than normal while they made some."
• "Also seem to take 4 different staff members to complete service."
• "Lots of polite friendly staff hanging around but nobody seemed to be doing anything or know what they were supposed to be doing."
• "Took a long time for out plates to be cleared."
• "The waitress who had dressed in-appropriately coming round to serve people on the next table knocked our guest's chair severely without any apologies, very annoying."

Atmosphere

Pros:

• "The venue was brightly lit, which complimented the warm clientele mingling with each other and the bar staff."
• "The people were friendly and the vibe was great. The dj on the nigh, dazzleuk, played music for everyone and ill definitely be returning."
• "Every guest, and there were about 150 of them said what a fantastic venue it was."
• "Great place for a family meal or that 1st date but can get a bit loud and rowdy later on in the evening."
• "Lovely pub with great staff."
• "Such a beautiful place inside and out."
• "Fun for a Friday evening of music. A real mixture of music from soul, pop to garage and a real mixture of age groups."

Cons:

• "Always used to be an older crowd on a Friday 1st time been there for a while but it was more like a uni. Full of youngsters."
• "However, if you, like me, don't like large crowds or noisy places... avoid on Friday and Saturday nights."
• "Very noisy and loud, unable to speak!"
• "The layout is a large 'hall-like' layout (no divides) so very loud."
• "Not really my kind of pub. Very open with little atmosphere."
• "Very loud atmosphere thanks to non existent acoustic planning."
• "Don’t come here unless you’re wearing a tux!"

Facilities

Pros:

• "The hall is large enough and there is a stage at one end."
• "Got about 8 different lagers on tap and no good real ales...doombar was out sadly."
• "The Inn also has its own parking."
• "Its clean, modern and quirky."
• "Gardens are beautiful, everything well spaced."
• "Well turned out with tasteful decor."
• "Good beer, had the London Pride on this occasion."

Cons:

• "Gents toilet wall and the seat was messed and not cleaned for ages it seemed and smelt disgusting."
• "I asked for plant based milk for a coffee and there was none."
• "Our 'table for 20' turned out to be 4 or 5 random tables scattered around the bar area!"
• "Ladies toilets were in need of TLC, half didn't flush."
• "If in a wheelchair avoid as its all stairs."
• "The restaurant side merges with the bar area and the pint of bitter I had was well below par."
• "A greek salad that looked like it was tipped out of a bucket."