Nicholas James Property Reviews Summary

Customer Service and Communication

Pros:

• "Always there to assist, responsive, personable and kind."
• "Professional, polite, enthusiastic, diligent, knowledgeable and did everything to help."
• "Communication is key and was handled promptly and transparently."
• "James Perry and his staff... are professional, friendly and when they say they will do something, they do."
• "Always kept us up to date with progress."
• "Their communication couldn't have been any better, and we were kept up to date on every stage of the process."
• "Always available, helpful, efficient and friendly."
• "Very clear and honest communication throughout the whole buying process."

Cons:

• "Our property was a rather complex sale due to the nature of the property and it was on the market for quite some time."
• "Having used various estate agents to sell my family home... we were always kept informed during the whole process and even if that meant having conversations late at night."
• "Despite a very long complicated sale (not their responsibility) they were always available, helpful, efficient and friendly."
• "External factors meant we had to come off the market."

Professionalism and Expertise

Pros:

• "Professional, friendly and helpful at every step."
• "Professional in every way, great at giving advise about the market."
• "In a world of inflated egos, Nick and his team are professional, super experienced, and down to earth."
• "Professional from the outset meeting Nick which continued throughout the whole process with James."

Cons:

• "The property let on the first day of viewings."
• "Having bought my flat off plan... Nicholas James were fantastic from start to finish and made - what was a complicated move at times - pass smoothly."
• "As soon as ready again there was no thought of anyone else."
• "They give you the best of both worlds. A pair of expert local estate agents with an easy to use website which keeps to up to date with how far along the process you are."

Client Satisfaction

Pros:

• "Couldn't have asked for a better experience. Pick them!"
• "I wholeheartedly recommend Nicholas James Property."
• "I will certainly be recommending Nicholas James to any friends selling in the area."
• "I have no hesitation in recommending James and Nick from Nicholas James Estate Agents."
• "Would use again and thoroughly recommend."
• "I am incredibly grateful and also very impressed! I will certainly recommend Nicholas James to my neighbours and anyone else seeking to sell!"
• "Trustworthy, personable and nothing nothing we asked of them was ever too much trouble!"
• "Very happy and can't thank Nick enough! :)"

Cons:

• "I wouldn't hesitate to recommend him and 'Nicholas James' to anyone looking to sell in the Brighton and Hove area."
• "Our property was a rather complex sale due to the nature of the property and it was on the market for quite some time."
• "They found a buyer for our property a day after the advert went live and managed the whole process with the other estate agents, solicitors and vendors brilliantly."
• "I would highly recommend Nicholas James to sell your home for you because at such a stressful time in your life it is important to know that you have a hard working and dedicated team working for you that won't let you down."