Thai Crystal Reviews Summary
Category: Thai restaurant London
Food Quality
Pros:
- "Everything was beautifully prepared and very nicely presented, down to the carrot flower garnishes."
- "The food was excellent and I could not finish it all."
- "Honestly the best Thai I've had, and it's at a great price."
- "Great food, spicier than other Thai's and big portions and relatively cheap."
- "The food is excellent."
- "Food was amazing, had the vegetarian starter platter and the tofu panang curry with coconut rice."
- "The food - phenomenal. There is no other way to describe it. I was blown away by the tasty food."
Cons:
- "The food was below average, our Roast Duck starter is one of the most disappointing I’ve ever had; dry & very crunchy not crispy."
- "We just couldn’t eat the vegetable platter that was overwhelmingly saturated in oil."
- "The only disappointment was the Tom Yam Goong."
- "the crispy duck was rubbish. It was overcooked to the point that it was dry"
- "Curries and Pad Thai were very bland - barely any flavour or spice."
- "Chicken in all dishes was cheap and rubbery."
- "Quality: overly cooked and dried out chicken; pork slices in Penang Curry were too thick, Pad-Tai lack in color and taste."
Service
Pros:
- "Staff were on the ball."
- "the staff were excellent, very welcoming and had smiles to die for"
- "the staff were kind and willing to answer any questions we had"
- "Service was warm and welcoming, food preparation times were quick and efficient."
- "The staff were excellent, they provided excellent customer service and always had a smile on their faces."
- "Busy, clean, fast, friendly service."
- "The staff are attentive and helpful."
Cons:
- "service was slow"
- "The service was unfriendly (particularly a Middle aged woman there; probably the Boss) you don’t feel welcome."
- "Unfortunately the manager (older lady host) is extremely rude and unwelcoming."
- "our server never once came back to our table after delivering our food"
- "Rude staff!!!"
- "Customer service was awful."
- "Appalling customer service"
Ambience
Pros:
- "Clean and friendly Thai atmosphere."
- "Ambience is good, inside not enormous."
- "The decor inside makes us feel we’re back in Thailand."
- "A little Thai gem that looks very understated especially from outside."
- "The atmosphere was lovely"
- "The restaurant has a warm and easygoing atmosphere and is a great place to relax in a group or by yourself with a book."
- "You feel very at home here as the atmosphere is always warm."
Cons:
- "Aside from the loud noise coming from the blenders at the bar every now and then, halting our conversation"
- "It’s probably best not to go there between 6-8pm because they’re too busy and so you’re just an inconvenience to them during those hours."
- "Two minutes after our desserts arrived, the house lights went up and it was clear that they wanted us to leave"
- "We felt like we were being a burden on them"
- "We were served by several children too, which was odd."
- "I received quite a cold welcome and the lady who spoke to me seemed annoyed that I booked online"
- "Now they have the opposite, I’m recommending anyone reading this against buying food at Thai Crystal."
Value
Pros:
- "Well worth a visit."
- "The price was perfect and I'll definitely go again because the food was fresh and cooked to perfection!"
- "Prices: reasonable, portions: generous."
- "Not overly expensive and have some good deals on the Express Menu."
- "The prices are very reasonable for the taste and decor of food they provide for you."
- "Worth every penny"
- "A bit pricey but worth it."
Cons:
- "This 'takeaway' is more of an online scam! Almost as elaborate as Viagra sales spam email, but with inferior web design."
- "Also £4.50 seems excessive for water."
- "The portions are quite small. A bit overpriced for what you receive."
- "We spent £170 as a group of 4. I won’t be coming back to this restaurant, I think there are better options in the area."
- "This turned out to be very expensive the food cost the same for takeaway as it does in the restaurant which can’t be right"
- "But £40 for takeaway for two people is excessive especially when every isn’t working or losing their jobs"
- "We have essentially paid £47 for two average portions of curry, dry egg fried rice, and some prawn toast."
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