Grosvenor - Claygate Estate Agents Reviews Summary

Professionalism and Expertise

Pros:

• "Chris and his team are incredibly helpful, friendly and extremely professional."
• "Chris and Lewis showed the highest level of professionalism whilst handling the sale of our house."
• "Chris and his team provided a very professional service throughout the process of purchasing a house in Claygate."
• "From my initial contact through to the completion of the sale, Chris and Lewis were excellent in providing timely emails and calls."

Cons:

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Communication and Support

Pros:

• "Chris was always prompt in replying to questions and helping facility between the multiple stakeholders in the process."
• "Chris and Lewis could not have been anymore helpful. Communication was first class and they were very responsive."
• "The level of support across the move in process was superb. Samantha continued to ensure our move was as smooth as possible."
• "We cannot fault the service that we received from Chris and the team here. We certainly would not have moved on time if it wasn't for the tenacity and doggedness of Chris driving all parties associated with the purchase and selling of the properties."

Cons:

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Knowledge of the Local Market

Pros:

• "Chris and his team are very professional with excellent communication. They priced the property correctly and guided us from start to finish."
• "Chris and his team have acted for us twice now and their experience and expertise have made the process seamless on both occasions."
• "Chris has helped us expertly, graciously and with integrity throughout the whole sales and purchase process. His knowledge of the local market is superb."
• "Chris went above and beyond in his advice and communication in order to help us purchase our new home. And the fact that our two year old daughter cannot stop talking about him is a testament to how he is able to bond with clients on both ends of a purchase/sale."

Cons:

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Efficiency and Effectiveness

Pros:

• "Chris Burton put himself out to assist on several occasions, being highly professional at all times."
• "Grosvenor has made a potentially stressful process very easy for me! I can't fault the service given; the team (especially Samantha) has been efficient and diligent throughout."
• "Responsive to all contact; took time to run through numerous options; developed an understanding on my perspective on the sale of my property. Very pleased with the service overall."
• "We were very satisfied with the professional service provided by Grosvenor Billinghurst Estate Agents when we sold our house and bought another one in Claygate in 2020."

Cons:

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