Bill's Eastbourne Restaurant Reviews Summary

Category: British restaurant

Address: 153 Terminus Rd, Eastbourne, BN21 3NU, United Kingdom

Phone: +442080545400

Rating: 4.2
based on 314 reviews.

Food Quality

Pros:

  • "We had sea bass and she said it was the best she had ever tasted."
  • "Loved it! Great menu, great food, didn't disappoint."
  • "Fab vibe. Great food. New menu really really fantastic."
  • "Had sirloin steak for mains that was very good and cooked to perfection."
  • "The food was lovely, fresh and plentiful."
  • "The food was lovely, fresh ingredients, good quality."
  • "The food was super nice you can easily tell they go for the best-quality products."

Cons:

  • "Pina colada pudding mess awful."
  • "However, the chicken dish we had was very bland."
  • "I was a bit dissdisappoied with my burger. Way too expensive for what you get."
  • "The restaurant is nice, the food is awful."
  • "The calamari was really overdone and dry."
  • "The brisket burger which tasted like it had been cooked from frozen with no flavour whatsoever and the fries were so dry."
  • "The food was bland, not the tasty stuff of pre covid."

Service

Pros:

  • "Aga who served us was great with the kids and made their day."
  • "Very welcome staff, amazing place to visit, an amazing guy serving us with high standard of customers Service calling name Adam."
  • "Serving staff was very relaxed, yet professional."
  • "We had top notch service from our waiter. Didn’t catch his name unfortunately but we were sat outside. Nothing was too much trouble."
  • "The gentleman who served us was very attentive and very polite and the rest of the team were also so helpful."
  • "We were met by Aga, who was lovely, very helpful but above all she was so happy."
  • "They were very friendly and professional people who looked after me as a person with celiacs."

Cons:

  • "MASKS NOT WORN ON DELIVERY OF FOOD TO TABLES."
  • "Service was slow."
  • "Extremely slow waiting times."
  • "The waiting staff forgot what one person had ordered and had to return to ask again."
  • "Service was average."
  • "Had to wait over an hour for our food, we were a big group but I would have thought they would be more prepared as we had booked well in advance."
  • "Service very slow - busy is no excuse!!"

Value

Pros:

  • "Its a bit pricey but the food is fresh and good quality."
  • "Better value than I remember some years back...a solid option, and reasonable value."
  • "Lovely set menu which is reasonably priced but food still at a high standard."
  • "Good menu choice, food good quality and quantity for the price."
  • "Prices are reasonable."
  • "Food was great tasting and value for money."
  • "Portions I thought were great and not over priced."

Cons:

  • "I will never go there ever again 😭 a take on...a v.small piece of dry char grilled chicken...a couple of lettuce leaves and one tomato..a glass of juice.....a rip off...."
  • "A small cider at over Β£ 5 seems expensive."
  • "Was shocked to see 12.5% service charge on the bill."
  • "The food was a bit naff when it comes to vegan options."
  • "The food is nice and plenty but quite expensive compared to other local restaurants offering similar dishes."
  • "Such a shame I won’t be going back to this place as food was nice but was left unhappy when the bill came, first a service change and card only."
  • "I find it very expensive at bills who charge a 12.5% service charge."

Ambience

Pros:

  • "It has a very nice and interesting ambience and everything looked nice and clean."
  • "The place is really interesting and has a brilliant relaxed fun atmosphere."
  • "A very vibrant and flora restaurant featuring delicious shawarma brunch to fuel our seaside walk."
  • "Seating area is very nice - just beware of seagulls!"
  • "The staff is kind, smiley, all menu is sooooo good O couldn't expect any better!"
  • "Helpful friendly staff. Cosy relaxed atmosphere."
  • "Design of this place it's So romantic and great."

Cons:

  • "Another disappointing visit to Bill's... what are they doing? Unless you up the game the chain will fail like so many others before them. Shame!"
  • "Restaurant had a weird smell like unclean but did appear clean."
  • "Very limited menu."
  • "The only negative was that it felt quite cold inside."
  • "Not much of an atmosphere there."
  • "The rest of the food was mediocre."
  • "Great location and interior but shame about the food."

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