Bill's St Albans Restaurant Reviews Summary

Interior and Ambience

Pros:

• "Beautiful interior. We hadn't visited in a while so didn't know it had been redesigned."
• "The venue is gorgeous too, lots of character and I'd like to sit at every table!!"
• "St Albans restaurant was cosy in a booth, even on a quiet Monday it was a very nice place to be!"
• "The ambience decor and music was set for a lovely evening."
• "Great place for romantic dinner or groups (round tables available)."
• "The environnement is very clean and nicely decorated."
• "Eclectic building and decor - loved the aesthetic!"

Cons:

• "We first arrived and the table was extremely sticky, not an ideal start."
• "The ambience is maybe a little dark during a day time meal."
• "I also might just add that i thought the decor was extremely outdated and lack of effort tbf."
• "The chairs upholstered chairs could do with a good clean."
• "However I am not a fan of some of the seats. I hate eating sitting in a sofa!"
• "We were seated on an awkward table which was very in the way of other people."
• "Although a lady who was welcoming guests at the entrance seemed like we were inconveniencing her asking for a table."

Service

Pros:

• "Staff very friendly and the manager made dealing with our son's allergies really straightforward."
• "The service was good very friendly waiter."
• "This place was absolutely amazing! The greetings were really friendly and welcoming."
• "Having been there a few times the service is good and the ambiance is nice."
• "The staff is just the best I’ve encountered: very professional, friendly, attentive to detail."
• "Service is outstanding, super friendly and helpful."
• "The service in particular was absolutely superb."

Cons:

• "Restaurant was v busy so waiting staff struggled."
• "She didn't bring it. We had to ask another waiter for it."
• "Terrible service. Messed up the drinks order. Forgot to serve a main."
• "Service was a bit slow though."
• "They were not busy yet service was slow and rude."
• "Service was slow and had to ask multiple times for things."
• "The service was appalling, the place was severely understaffed."

Food Quality

Pros:

• "Really happy with the food selection on offer."
• "Food was cooked brilliantly and free biscuits to take home! Winner!"
• "Food was great, tasted good, presentation was good too."
• "The food was lovely and tasty."
• "Excellent food, really recommend the BBQ burger and the salted caramel tart!"
• "Great food. Really a nice surprise. Creative menu and well prepared."
• "The food was excellent value and very tasty."

Cons:

• "The Meze platter is just a disappointment on far too many levels."
• "The macaroni cheese was diabolical. It was extremely chewy and bland."
• "Unfortunately, we also ordered the 'special burger'... they were certainly not pulled pork."
• "The meal I ordered was not available."
• "The food was cold and took a long time to arrive which was difficult with young children."
• "The food was not as good as Bills in Bluewater so I wouldn't go back."
• "It was honestly the worst food I was ever served in a restaurant."