Bill's Baker Street Restaurant Reviews Summary

Service

Pros:

• "There wasn't a single time we were trying to get someone's attention. Everyone was very kind and welcoming."
• "We popped in while in London on a day trip, Bill's was just the ticket.. lovely HAPPY and polite staff, their service was very swift."
• "Service was a attentive during the meal."
• "Our waiters were really attentive and kind!"
• "The staff are amazing as well as the food."
• "The staff were friendly and helpful and the ambience was relaxed and charming."
• "The staff was very friendly and our waitress went out of her way to make sure all of us including our daughter were happy."

Cons:

• "The chef said he would come to speak with me but did not come."
• "Luckley Bill's had the option to pay using a QR code, but annoyingly it's not possible to remove the optional service charge using this service very sneeky."
• "We had to keep asking for the bill. They spent most of their time chatting around the till."
• "Service slow (waitress had to be asked to bring our bottle if wine, completely forgot the water)."
• "We also had to constantly chase down waiters for service."
• "It took them over half an hour to bring water and our drinks."
• "The service was slow and not very helpful at all. It took too long to get any attention for our table."

Food Quality

Pros:

• "The tropical juice was quite a delight as well!"
• "Everyone must try the ExpressO martini by the awSoMe bartender Gary whom had managed to give me the exact taste and experience I had been long looking for."
• "The Garden Breakfast was AMAZING!! So much food and the flavors were so good!"
• "I had the Eggs Benedict with salmon which was well made."
• "Best dish was fries with haloumi and honey."
• "The seafood linguine is to die for."
• "The food was absolutely delicious."

Cons:

• "We came to eat and we order hamburger chicken and steak and the steak was dry and not really good at all, the chicken was wet and not crispy and the bread was not tasty we eat eventually because we were hungry."
• "To be honest the fish pie I had was pretty tasteless and the filling was way overcooked."
• "Food was really bad. McDonald’s would have been a better choice."
• "Vegetarians/vegans: beware The Plant Plate! It was NASTY."
• "Beef tacos were cold and inedible."
• "The food is mediocre, best case. The steak was awful, don’t try. Bad meat, burned, smelly."
• "The fried chicken burger was very dry and the chips had some rock hard piece that could break teeth."

Ambiance & Location

Pros:

• "Beautiful restaurant in a good location."
• "Nice ambiance, friendly staff, really good Americano!"
• "Good atmosphere and enjoyable evening out."
• "The ambiance is really cool and the toilets are also nice."
• "It had a nice chilled atmosphere in a good location."
• "The restaurant is really nice also the ambiance in here is great. Decorated with a rustic and homie feel."
• "Pleasantly surprised, mix of homey yet industrial setting."

Cons:

• "The toilets were out of soap and you could tell if had been diluted with water. Not good."
• "The toilet was disgusting (see pic). And no cleaning schedule to be seen anywhere."
• "Ambience was nice but my high chair was so high that I could not rest my feet and my legs were just dangling."
• "The restaurant also had a pungent burnt oil smell lingering in the air."
• "The whole place needs a deep clean. The chandelier light fixture right over our table was covered in dust!"
• "The interior speaks for itself when you look upwards and see an unfinished ceiling with the hanging tubes around."
• "Men's toilet were a mess dirty. The toilet wasn't working at all."