Flowers by Jay Reviews Summary

Personalized Service

Pros:

• "Jay was very good at exploring what we wanted and offered a highly personalised service."
• "Jay listens to every detail about what the recipient would like and she creates a master piece."
• "Jay is very understanding and patient in trying to get it completely right to cater for my needs."
• "Jay was fantastic when we ordered some flower garlands for a pre-wedding event. She custom made them to our requirements."
• "Jay was a pleasure to deal with. Extremely accommodating and forthcoming, with great involvement and communication throughout."
• "Jay is absolutely brilliant. From start to finish Jay was first class."
• "Jay was very attentive and listened to what I wanted for my wedding bouquet she put in a great effort in delivering a 5 star service."
• "Jay is easy to approach, responds promptly and delivers an exceptional end product."

Cons:

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Communication and Updates

Pros:

• "She kept us informed as well as involved every step of the way."
• "The updates provided by Jay as she prepared the bouquet, all the way up until pick up the communication was excellent."
• "Jay also kept us informed of everything every step of the way and did so with so much empathy and respect."
• "From the moment I first called Jay to the point I picked up the flowers I was extremely satisfied with all parts, the level of communication."
• "The day of the funeral, the flowers arrived and had been placed in the highest place of honor - back of the hearse - by the funeral directors."
• "Jay has been exceptional to say the least. Flowers are made effortlessly and always look stunning. They are always delivered on time no matter when I ask Jay to make them."
• "Jay went above and beyond to ensure she gave us the best flowers. She constantly messaged to get my opinion on the colours and was able to deliver on time."
• "Jay was very helpful throughout the whole process, made it a stress free experience, she also helped pull off a surprise delivery to the house on time."

Cons:

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Quality and Design of Floral Arrangements

Pros:

• "The coffin spray and the letters looked amazing."
• "The bouquet itself was truly stunning, I’m very glad I picked Flowers by Jay."
• "Ordered boutonnières for my wedding from Flowers by Jay, they were beautiful, everything we wanted, and for a competitive price."
• "The tribute was perfect and exactly what we wanted as a family."
• "Jay is absolutely amazing at what she does, she puts her heart and soul into making the end product perfect."
• "Another amazing arrangement by the highly talented Jay! I am now a regular customer as everyone I send flowers to are always super impressed and blown away by the bouquets."
• "The floral arrangements made by Jay was just like I imagined them. They were vibrant and fresh flowers."
• "The flowers were amazing. The process from start to finish went really well. Flowers by jay was really easy to communicate with."

Cons:

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Customer Service and Support

Pros:

• "I would highly recommend using Flowers by Jay for any occasion. Service and quality are top tier."
• "Hands down the best professional I've worked with!"
• "Flowers by Jay', are an incredible reassuring service. Excellent service, and she is so passionate in creation."
• "She has personally delivered my bouquets and every time she has done so she is kind, caring and very polite."
• "My experience was very pleasant and nice at the very difficult time of my granma passing away."
• "I contacted Jay at short notice, to order a special birthday bouquet and balloons for my wife, she was really helpful throughout the whole process."
• "We found Flowers by Jay via a Google search and can I just say it has been one of the best customer service experiences my family has ever received!"
• "This is the third time I have ordered flowers through Jay, and she has been exceptional to say the least."

Cons:

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