La Spaghettata Reviews Summary

Category: Italian restaurant Durham

Address: First floor, 66 Saddler St, Durham DH1 3NP, United Kingdom

Phone: +441913839290

Rating: 4.4
based on 144 reviews.

Value

Pros:

  • "Great value and generous portions."
  • "Reasonable price & big portions."
  • "Food price is extremely cheap, so for the price you can't go wrong with a trip here."
  • "Price was very affordable too."
  • "Very well priced for food and drink."
  • "Delicious food at a very very reasonable price."
  • "Great prices as well."

Cons:

  • "No attempt at making home made wedges, they were from a supermarket and the garlic dip did not taste of garlic, and that was for £4.30 - not good value at all."
  • "I thought it a little expensive for a pizzeria."
  • "£16 for 2 day old monkfish is just way too much!"
  • "The pasta was drowning in, what could only be described as, a poor attempt at sauce."
  • "Most disappointing meal I have had in many years."
  • "The spaghetti bolognese was too sour with so much water in it!"
  • "Pizza dough seemed premade, not cooked at all, if you like good pizza, this isn’t it."

Food Quality

Pros:

  • "The food is authentic and flavoursome, good hearty Italian food."
  • "The food was absolutely delicious."
  • "Tomato garlic bread for starters was yummy and ham and mushroom pizza for my main course was great."
  • "The food is so fresh and the prices are great!"
  • "The food itself was fresh, delicious, well portioned."
  • "The food was incredibly amazing: big portions and amazing flavours."
  • "The food was amazing and the staff were very helpful and friendly."

Cons:

  • "Starters were fantastic, my pizza main however was really disappointing as the it was undercooked."
  • "Tiramisu is better from Sainsbury's."
  • "Too horrible food there! The mushroom on the bread was so salty."
  • "Food is horribly bland or overly salty."
  • "Big portions cannot make up for the lack of taste."
  • "Food is far from being authentic. Has no fresh or genuine taste."
  • "The base looked & tasted like cardboard."

Service

Pros:

  • "Amazing atmosphere (perfect for a date night) and very friendly staff."
  • "Staff members were kind but they could try to ask their guests if they’re finished before they take their plates away."
  • "Attentive, efficient and friendly."
  • "The staff were helpful, friendly and efficient and would definitely come back."
  • "Really good food and welcoming staff."
  • "The service was excellent! Sam our waiter was so friendly and attentive."
  • "Friendly, fast service and amazing quality food, delicious and hot."

Cons:

  • "Service was lacking table constantly full of glasses."
  • "Staff can’t do enough to please."
  • "The service is questionable, some of the waiters are quite rash and not very cordial."
  • "The service wasn't too grand either as they started to clear our table while some of us were still eating."
  • "Waiters are unpleasant and in a rush of getting rid of customers even when the place is more than half empty."
  • "The level of customer service I encountered was nothing short of appalling, and the behavior exhibited by the staff was beyond disrespectful."
  • "The service was rushed (waiter deposited our main course before I'd finished the starter)."

Ambiance

Pros:

  • "Love the decor and ambiance in this restaurant and most of the staff are Italian and are very friendly."
  • "The atmosphere buzzes without being intrusive."
  • "Great ambience, food, and service, and not pricey."
  • "The atmosphere was cosy and busy enough to reassure us this was a popular choice."
  • "Perfect vibe inside as if you would actually be in Italy."
  • "A great atmosphere in a lovely place."
  • "Absolutely buzzing atmosphere! From the minute we arrived to second we left, the food was fresh and vibrant!"

Cons:

  • "The only downside is that it is definitely not wheelchair accessible."
  • "Decor inside very dated and could do with a spruce up."
  • "The restaurant is very dark and often very crowded."
  • "The whole place is a little too cold for my liking."
  • "Dim-lit restaurant for any occasion. A bit overhyped."
  • "Very cramped and v loud so no chance for relaxed chat."
  • "Place looks outdated and dirty."

Accessibility

Pros:

  • "You can't book so be prepared to queue but it is worth it."
  • "Can't book, usually a line to get in...but well worth the wait."
  • "Ten of us walked in without a reservation and were seated no problem."
  • "Two adults, 3 children were seated with ease without a reservation."
  • "It's hard to get a table so I recommend calling ahead or making a reservation."
  • "Times it right and got a table straight away."

Cons:

  • "If you have mobility issues it would be wise to call before going as I'm unsure if they have a lift up to their floor."
  • "Up two flights of stairs in case this is an issue."
  • "The entire restaurant is on the first floor, up a flight of stairs so it is not wheelchair or disability accessible, unfortunately."
  • "There is a steep flight of stairs."
  • "Steep staircase but well worth the climb!and admire the great photography on the way up."
  • "Phoned to make a reservation. No need, I was told. Just turn up, we'll have a table for you, I was told. Arrived. Huge queue."
  • "We did not eat here because they refused to let us BOOK a table for 2 people."

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