"Berenika, our server, made it a great experience and a great birthday for my other half."
"Our server was Orlando and he was nothing short from the best!"
"Berenika was superb!"
"Our server, Freya, was warm, friendly and conscientious."
"James, Clara, and Richard are especially amazing!"
"Our waitress Berenika was fabulous, really lovely and attentive."
Cons:
"Staff attitude and service is short of being reported to some authorities!!"
"Walked in and was standing at the door waited to be seated for drinks, staff at the bar looked at us and then carried on with their chat."
"The staff don't seem to have a clue what they are doing and everything takes an age."
"I love Las Iguanas but everytime I visit the Southampton restaurant I leave disappointed."
"One of the worst experiences I've had dining out in a very, very long time."
"Service was beyond terrible and kept us waiting at our table for just over 2hrs."
"Service is baad man. Cocktails weren't great."
"Service very slow for food and between drinks."
Food Quality
Pros:
"The food was absolutely delicious, from mains to desserts."
"Food and service was very good."
"Fantastic food with tropical ambience. Taste is just perfect."
"Exceptional yet again. It was my 3rd time and we left extremely happy and satisfied."
"The flavour was incredible, tasty and portion size of this dish was satisfying."
"The food was great, the ladies that served us were brilliant."
"i went to las iguanas for dinner with family and needless to say that it exceeded all my expectations!"
"The food was incredible and the cocktail are out of this world."
Cons:
"Food was good in day 1, went second time with friends and food was bad. Everything was overdone."
"The chicken dish a member of the group wanted was out of stock so an alternative was offered."
"Food takes ages to arrive."
"Dissapointing end to a nice day out."
"All of the other dishes on our table were of good taste and quality but temperature was an issue."
"Visited last July and was an awful experience! They were severely understaffed, it took 3-4 hours for us to have just a main and a drink."
"Waiting an hour for our food to arrive. When I asked a staff member where my food was, I was told the order had been lost!"
"Absolutely appalling customer service."
Atmosphere & Ambience
Pros:
"Gorgeous food, vibrant atmosphere and amazing service."
"Lovely restaurant for a hen evening. We were taken to a circle booth in the back corner of the restaurant with art on the wall which made our whole experience better."
"Was welcomed by friendly staff and treated to a free drink for father's day and colouring sheet and crayons for my little one which kept her entertained."
"Thoroughly enjoyed our meal. The food was great, the ladies that served us were brilliant and very patient with such a large group."
"We Love
Orlando 😅 Our meal was great Orlando served us and he was very entertaining."
"Clear choice where to take my friend who came to visit me, great food, 2-4-1 drinks and the best service."
"We attended for pre birthday drinks and we loved everything we tried! Cocktails are so cool and there is a great selection to choose from."
"It wasn't my first time at Las Iguanas but this time was definitely my favourite one."
Cons:
"Walked in and was standing at the door waited to be seated for drinks, staff at the bar looked at us and then carried on with their chat."
"Also very expensive for cocktails priced at £13.50 for an espresso martini."
"The aesthetics of the restaurant were nice, including outside."
"Although there were nine of us, we never experienced delays after ordering our food etc."
"The only down side was that you don't get a side come with your food and chips are £4 for a tiny bowl."
"Food was nice enough and the place has nice decor."
"Nice decor. Great staff, very good starters, but let down by the main course."
"One of the worse places I’ve had the misfortune of eating at."
Value for Money
Pros:
"The food was incredible and the cocktail are out of this world. The only down side was that you don't get a side come with your food and chips are £4 for a tiny bowl."
"We Love Orlando 😅 Our meal was great Orlando served us and he was very entertaining."
"The menu is broad and interesting. The cocktails were also 241 so that was a bonus!"
"Came in to catch up with an old friend, was served by the lovely Freya who was super welcoming and friendly and patient with us when we hadn’t looked at the menu because we were chatting!!"
"Great food (and great gluten free food options before you even get to the substitution options!) And even better cocktails."
"Food was tasty and hot, service by Julia was amazing, she always made sure we had drinks and checked back how was our food or if we need anything."
"Visited on Friday 21st July, 8pm table of x4, after ordering our food & still waiting after 45 mins for the starters we gave up & left."
"The food and drinks were so amazing and the service is to screw the bad reviews the food is out of this world and the drinks are perfect its worth every penny!"
Cons:
"Didn’t have a booking and chose to visit this location in Southampton at 19:30 on a Saturday evening. Was extremely busy."
"The food takes ages to arrive."
"It was a little quiet as we went on a Wednesday afternoon but still had a good time."
"Issues with gas were explained to us before we began, this caused us no issues at all and is always great to be forthcoming with things like this."
"Thought I’d try after hearing good reviews. Waiting an hour for our food to arrive."
"Once I arrived home. After all that, it was the wrong order!"
"Personally, I chose the veggie chilli for £11.50. After my first bite, it was hardly warm."
"Quite possibly one of the worst experiences I've had dining out in a very, very long time."