Address: 5 Maritime Walk, Southampton, SO14 3QT, United Kingdom
Phone: +442381103777
Rating: 4.6
based on 128 reviews.
Food Quality
Pros:
"Fresh, beautifully prepared food all of which was so very tasty."
"Everything was incredible! But, I have to say my dessert was THE BEST dessert I had."
"The food was incredible, a diverse variety on the new menu and the plating was excellent."
"The gazpacho is to die for. The best soup I've ever had in any restaurant!"
"The service was fantastic and the food was out of this world."
"Food was great. Set menu very reasonable."
"AMAZING! The service was 5* and food was incredible!!!"
"Food was extremely delicious and fresh."
Cons:
"5 courses, well cooked, great flavour but some courses (soup and main) diminutive portion sizes."
"Some of the meat was over cooked for example. My duck was meant to be pink, but it was cooked through."
"Ordered the cheese souffle as a starter, which was pretty decent. Then had the king oyster mushrooms as a main...tastless beans."
"Service was great but not impressed by the food. What we had was good and fresh, but missing the wow factor."
"The food isn't bad, but based on the prices... it's just not worked."
"This place has lost its sparkle. The food cannot be faulted. Exquisite as it was the last time. However the cleanliness and level of service was less than acceptable."
"Food menu also decent but more suited to dinner than lunch, for example no salads or lighter options on offer for a hot sunny day."
"Taster menu a disappointment! Started well with a delicious poached oyster but then went slowly down hill."
Service Quality
Pros:
"Valet parking offered for my disabled father - very thoughtful and properly 5*."
"We visited on a Saturday night and the service was very impressive, friendly and attentive staff."
"The staff here are fantastic... They seemed to know a lot of customers personally."
"Incredible setting: with beautiful views of the harbour... staff attentive."
"Fantastic experience here for a birthday meal. The service was great, staff were polite, friendly and accommodating."
"Visited on a quiet night with a group of 12. Service was very prompt and friendly."
"Faultless service from every member of your staff especially Tim who served us at breakfast with such a lovely smile."
"We've visited The Jetty for my husband's birthday and it was the best experience possible. Restaurant is elegant but with such amazing waiters you immediately feel good and relaxed."
Cons:
"The first time we were there everything was perfect. This time the food was acceptable although the service of food wasn’t too good."
"Set menu very reasonable. Unfortunately, similar with its sister restaurant, there are issues with service."
"This was an outstanding meal, shared with real seafood lovers... Service was really attentive, menu advice was freely given, atmosphere and views outside were terrific."
"The service and decor here are second to none and can’t be faulted... We have had several very good meals here, but found the standard we’d come to expect slightly lower on our last two visits."
"Service was great but not impressed by the food. What we had was good and fresh, but missing the wow factor we were expecting as the place is stunning."
"Good quick service though the waitress who took our order was wearing a black jacket (with lots of stains on!! Quite distasteful for this pretentious place), despite being indoors..."
"We came in a bit later after lunch, and were told that they had closed till evening. When asked one of their managers kindly agreed to serve us as an exception for which we were really grateful to him."
"Service is slow, prices are higher than the exact same menu in the restaurant on the 6th floor which has better views."
Ambiance and Setting
Pros:
"Several hours in a relaxed and picturesque waterside setting....what's not to admire!"
"Scenic restaurant right at the harbour with a beautiful view despite some rain."
"The view was nice and the restaurant itself is decorated well."
"Incredible setting: with beautiful views of the harbour."
"Fantastic experience here for a birthday meal... The location is beautiful and somehow they create a holiday atmosphere and vibe In a city I've lived in for years."
"The food is spectacular and very well presented. They have very special plates for seafood and great starters. The views are to the ocean village marina and so very calming ambiance and romantic atmosphere."
"Spent a night in Southampton and had a lovely dinner experience at the Jetty. Lovely food and service was great. Luckily it wasn't busy... the view on the port from the restaurant is stunning."
"Very posh and clean place with lots of customers yet very good safety measures. The view outside the windows is also amazing as you can see the yacht docks with the fabulous yachts."
Cons:
"We chose to sit outside on the deck but there was very little lighting, so hard to read the menu and by the time our food finally arrived we struggled to see what we were eating!"
"Whilst it has a great location, that’s the only ‘great’ thing about this venue. If you are sat outside the terrace is lovely and some great views across the marina."
"We should have left when we had a pre-dinner drink in the understaffed bar. We ordered a bottle which was put in an ice bucket away from us so the staff could top up the glass which they never did."
"Didn’t give us drinks menu and when we ordered they sold us the most expensive wine - almost £14 for a glass of wine - would have been good to know the price rather than a nasty surprise at the end when the bill came - plus they do a service charge!!"
Value for Money
Pros:
"One of the best meals we've had in a long time. It isn't cheap but definitely worth it."
"AMAZING! The service was 5* and food was incredible!!! A little on the expensive side but well worth it!!!"
"We came here for dinner on Monday night but ended up staying at the bar to have endless cocktails and nibbles with the charming barman, Marcio...We spent half as much but had twice the fun."
"Patron chef Alex Aitken specialises in using locally sourced seafood for great gastronomic experiences."
"The service was great as usual but I have really been disappointed with the food the past few times I’ve been. This time it wasn’t very hot the main courses were tiny for nearing on £30 and you have to order your sides."
"A place of luxury but one where you also feel comfortable. The food is amazing and bursts with flair and taste yet it remains reasonably priced."
"Visited on a Sunday for lunch having booked online which was very easy. Three courses was £29.95 which I think is quite a bargain for food of this quality."
"Great cocktails, spent a nice Saturday evening with my Girlfriend relaxing and drinking on the day-bed, spectacular views of the locals coming in and out on their lovely yachts, 100% recommend coming here"
Cons:
"5 courses, well cooked, great flavour but some courses (soup and main) diminutive portion sizes. Some ingredients like mussels, potatoes and red mullet are cheap, so why be mean?"
"Food was extremely mid, especially for the premium prices they charge. I'd have expected a lot more for the £17 cost of the food."
"Service was great but not impressed by the food... I got the fresh catch of the day which was delicious. Simple and light. The croquettes were dry and not that nice. Solid wine selection with beautiful views!"
"The food isn't bad, but based on the prices and the menu you could tell that this is a restaurant that is trying to be quite special and inventive, and I'm afraid it's just not worked."
"This place has lost its sparkle... For the money we paid, I don't think we'll be visiting again."
"Was disappointed 😞 had been wanting to visit for awhile... In all the service was very disappointing 😞 we won't be returning."
"Good but not great. Very, very expensive with relatively nice fish options, but seriously imbalanced portion sizes on some of the dishes."
"Top class restaurant with top shelf pricing BUT our experience over 3 courses was not equal to price, had better for slightly less elsewhere."