Address: 12 Faraday St, Manchester, M1 1BE, United Kingdom
Phone: +447554012698
Rating: 4.8
based on 666 reviews.
Customer Service
Pros:
"Incredible customer service and lovely staff, amazing attention to detail."
"Amazing service and such lovely staff! Came in as a walk in and was served instantly!"
"All of the staff are so friendly and welcoming."
"Staff are professional and friendly."
"Great service! Everyone was very attentive and kind."
"The staff were really helpful and a great laugh."
"The staff there are really welcoming and lovely, the whole place has a great feel."
Cons:
"Literally gaslights me into making me like the nails and refuses to fix them if I don’t like them."
"£40 for some short average acrylics, nail tech was so so passively aggressively rude."
"Rushed and distracted service and force you to write a 5 star review while you're there."
"I have PTSD from the harassment I faced."
"Considering the amount of pain I was in, I would absolutely not recommend anyone come here as staff do not appear well trained for manicures."
"Doing a very rushed job and overcharging."
"Paid way too much for sub par pedicure with rude staff doing pedicure."
Quality of Service
Pros:
"The intricate design turn out gorgeous, the salon was busy but she took her time to finish my nails flawless."
"The acrylic nails felt very natural every time and lasted around 3 weeks."
"The sculpted acrylic leaves my natural nails in good condition and they look so natural and professionally done I am forever being complimented on how gorgeous my nails look."
"The sculpted acrylic nails were perfect - just the right shape and length, the colour was great and didn’t chip or smudge at all."
"Nails last really long and looks beautiful."
"Amazing attention to detail, they look so incredibly neat and it’s been over a week since I went and this is while they look (see pic)!!"
"The nails were perfect and so well done."
Cons:
"But on the 2nd week a few of my fingers on both hands actually started chipping even though I hadn't done anything that would be considered hard-wearing or chip worthy."
"Yet, they charge over £40 for plain acrylics."
"Not a good salon, really unhappy w the biab I got as my nails fully chipped off in two weeks after I paid over £40 for them."
"Seems they use very cheap materials, and it’s not cheap for nails that only last a few days!"
"Total waste of £40 & 2 long journeys and now I have to pay another £40 to get these monster nails taken off and another set put on."
"The only thing that let this place down was how much they cut my hands! 4/10 fingers were caught with the drill which hurt so much!"
"Worst eyelash tint and lift experience - I almost cried when I came home and saw my lashes."
Value for Money
Pros:
"Not the cheapest salon but worth every penny and they do offers for first time clients."
"You get what you pay for here, fabulous service."
"Great quality and value for the money you pay compared to some other nails places in the city."
"I got these beautiful nails done for my birthday, amazing quality, good price and they lasted absolutely ages!"
"It was £50 for this full set which for the centre of Manchester, is really reasonable."
"The cost is quite reasonable for the high-quality service."
"This all costed £60 which is a very good price as well :)"
Cons:
"For £52 I didn't find it worth the price."
"£150 including a lashlift is ridiculous as service was nowhere near the quality expected of such a price."
"Pedicure wasn't even done as well as expected due to the price."
"The nails came out nice but not £55 nice. I've had better nails for a lower price."
"Got my nails done here for the first time! Unfortunately had to wait several hours and had a hair in one of my gels."
"They didn’t tint the bottom lashes - only the top, so it looks really ugly and uneven."
"I am very upset with my nails. I felt the service was rushed and within 3 days I have already lost 2 of my nails."
Salon Atmosphere
Pros:
"This salon got such a good vibe to have a chat with other happy clients."
"The atmosphere was calm and the music was lovely as well."
"Bella Spa was so accommodating."
"Lovely relax atmosphere, friendly staff and no harsh chemical smell."
"Bella Spa is a warm, friendly and inviting salon with a great atmosphere."
"The nail salon was spotless and had a great atmosphere."
"The salon was very inviting and incredibly clean."
Cons:
"Stay away!!!"
"Now in fight to get money refunded. This is a completely unethical and shoddy company, stay away!!!"
"Steer clear!"
"I wouldn’t recommend and I certainly will never go back."
"Been going there for years, it used to be fantastic but it’s definitely changed progressively towards the worst throughout these past few years."
"Quite a small place."
"Sadly, after such a gruesome situation, I will never visit that salon again."