L'Osteria Southampton Reviews Summary

Category: Italian restaurant Southampton

Address: Unit WM16 Level 2, westquay, South (Watermark, Southampton SO15 1DE, United Kingdom

Phone: +442380013260

Rating: 4.3
based on 478 reviews.

Food Quality

Pros:

  • "Food was delicious, Pizza’s are huge, almost too big."
  • "Everything was cooked beautifully, pizzas enormous as always."
  • "Amazing pizza I make my own pizza at home on the pizza oven and Theres was spot on pizza."
  • "Food was great as always, large pizzas are always a win."
  • "Pizza was huge and tasted amazing! Pasta again had amazing flavour and large portion."
  • "The food was amazing which was the best part of the night."
  • "Incredible pizza!! Massive in size and very thin!"
  • "The pizza ordered was of high quality and a respectable amount of effort was made in care both producing and presenting the food and drink."

Cons:

  • "My daughters pasta wouldn't feed a child. Very, very sad."
  • "Impressive sized pizza with very thin crusty bases let down by bland ingredients and tasteless toppings."
  • "Extremely mediocre. The pizzas are large but have sparse toppings, not your moneys worth remotely."
  • "Spaghetti carbonara had no flavour what so ever! I don’t know how you mess up a tiramisu? But there was no coffee flavour in it that’s the point of tiramisu!"
  • "Had to preorder food as a largish party, which we did in plenty of time. Despite this when we arrived, we were told that they had run out of lasagne which three of us had ordered."
  • "If you want bolognaise forget it, The food is bland and is obviously kept on the boil all day. Very poor."
  • "Ordered a Salsiccia picante (mozzarella, spicy salami, basil) got a stone cold cheese & tomato pizza with all of 7 slices of salami."
  • "The pizzas were great, however I probably wouldn't go if it wasn't the eat out scheme."

Service Experience

Pros:

  • "Service was quick, and well natured. Cost was under £80, so quite reasonable considering the quality of food."
  • "First time visiting very friendly staff on greeting which was a good sign."
  • "Only waited 15 minutes for a table, staff were so friendly and kept us up to date with how long we had to wait."
  • "All the staff were so friendly and very attentive. I had the steak and mango salad and it was excellent! And an excellent service from the team."
  • "Great experience at this L’Osteria location; excellent portion sizes, good value for money and a decent restaurant atmosphere."
  • "The staff is very pleasant and they say hi and goodbye in Italian."
  • "Absolutely outstanding service received from this restaurant."
  • "Went there for lunch and was amazed by the size of the pizzas! The staff were friendly and attentive, and the service was very quick."

Cons:

  • "Service let this place down. We were waiting for 1 more person but no one came over to take our drinks order."
  • "Service wasn't that good seemed to be waiting a long time trying to find a server to order food."
  • "Food always good. Service.... Every time i come, i have no service, they just show up to bring drinks, food and payment."
  • "My recent experience at L'Osteria was disappointing. Upon arrival, the staff seemed reluctant to offer us a table that was both free and suitable for a young family."
  • "Serve was OK the biggest problem was the music it was far to loud and when asked if could turn down slightly, we was told it was not possible."
  • "Service is overwhelmed and tries to keep smiling but can't keep up with friendliness as usual."
  • "We were quick to be seated, even though we arrived early. Our first drinks order was taken quickly and didn't take too long to come out. After that, service for food and subsequent drinks was very slow."
  • "The service was poor. Waited for 20 minutes for the drinks, and when asked as to how long the drinks would take the waitress seemed miffed."

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